If a problem occurs with SELPHY, a message and a possible solution appear on the screen. Follow
the on-screen instructions to solve the problem. If a problem occurs while SELPHY is connected to a
camera, the camera may also display an error message. Be sure to check both devices.
If following the instructions does not solve the problem and the same error message appears, contact
your Canon Customer Support Help Desk.
Handling Precautions
Do not apply excessive force to the printer. Force or impact on the printer may result in paper jams
or equipment damage.
Be careful not to spray the equipment with insecticides or volatile substances. In addition, do not
store the equipment in contact with rubber or vinyl products for long periods of time. This may cause
alteration of the casing.
Depending on the room temperature, SELPHY may overheat and temporarily stop operating. This
is not a malfunction. SELPHY will resume normal printing as soon as it cools down. Temporary
stoppages increase printing time and are most likely to occur when printing continuously, if a room
is unusually warm, or if the air vents on the back of SELPHY are blocked and internal temperature
is high.
Avoid condensation on the equipment when moving it from a cold to a hot place by putting it in an
airtight, sealable plastic bag and allow for adjustment to temperature changes gradually before
removing from the bag. In the event that condensation does form within the equipment, keep it at
room temperature until the water droplets evaporate naturally before use.
When SELPHY gets dirty, wipe the casing with a soft dry cloth.
When dust or dirt has accumulated on the battery cover or vent
ink cassette
(p. 16)
Never wipe using volatile solvents such as benzine, paint thinner, or diluted neutral solvent. They
may cause deformation or peeling of the casing.
Error Messages
before cleaning. If dust gets in through the vent, the printer may not print cleanly.
(pp. 8,
43), be sure to remove the