Atag Descale Notice D'installation page 21

PROBLEM ERROR
Water softener delivers hard
water
Time of day flashes on and
off
Softener delivers hard water
Unit uses too much salt
Softener delivers salt water
Excessive water in brine tank
CAUSE
a. Bypass valve in Bypass position
b. Meter connection disconnected
c. Restricted/stalled meter turbine
d. Defective meter
e. Defective PC board
f. Set-up error
a. Battery back up maintains time of
day up to 2 years in event of power
outage and battery is depleted.
Time of day flashes when battery is
depleted
a. Bypass valve is open or defective
b. No salt or low salt level in brine tank
c. Softener fails to draw brine
d. Excessive water usage
e. Insufficient brine level in brine tank
f. Meter faulty
g. Raw water hardness fluctuation
a. Improper brine refill setting
b. Improper settings
c. Excessive water usage
d. Leaking faucets, toilets, ...
a. Low water pressure
b. Excessive water in brine tank
c. Wrong size injector
a. Injector is plugged
b. Faulty piston/seal assembly
c. Plugged or kinked drain line
d. Backwash flow controller closed off
e. Defective brine line flow control
ACTION
a. Put bypass valve in position service
b. Connect meter to PC Board
c. Remove meter and check for rota-
tion or foreign matter
d. Replace meter
e. Replace PC Board
f. Check control valve set up procedure
a. Reset time of day and replace
battery on PC Board (Lithium coin
type Battery 2032)
a. Close bypass valve or replace
b. Add salt to brine tank and maintain
salt level above water level c. See
problem "Softener fails to draw
brine"
d. Check capacity settings
e. Check brine refill setting and refill
flow restrictor for blockage
f. Test meter and clean or replace
meter
g. Test raw water hardness and adjust
settings to highest known hardness
a. Check brine refill setting for proper
salt dosage
b. Check water hardness and reeva-
luate capacity setting specification
c. See problem "Excessive water in
brine tank"
d. Repair or replace those items
a. Check incoming water pressure –
Mini 1.8 bars
b. See problem "Excessive water in
brine tank"
c. Install correct injector
a. Remove injector and clean ports
b. Replace piston/seal assembly
c. Correct any kinking or plugging of
drain line
d. Check backwash flow controller
e. Remplace brine line flow controller
21