Fora COMFORT plus G30a Manuel De L'utilisateur page 23

Blood Glucose Measurement
1. If the meter does not display a message after inserting a
test strip:
POSSIBLE CAUSE
Batteries exhausted.
Test strip inserted upside
down or incompletely.
Defective meter or test
strips.
2. If the test does not start after applying the sample:
POSSIBLE CAUSE
Insufficient blood sample.
Defective test strip.
Sample applied after
automatic switch-off (2
minutes after last user
action).
Defective meter.
WHAT TO DO
Replace the batteries
Insert the test strip with contact
bars end first and facing up.
Please contact customer services.
WHAT TO DO
Repeat the test using a new test
strip with larger volume of blood
sample.
Repeat the test with a new test
strip.
Repeat the test with a new test
strip. Apply sample only when
flashing " " appears on the
display.
Please contact customer services.
3. If the control solution testing result is out of range:
POSSIBLE CAUSE
Error in performing the
test.
Control solution vial was
poorly shaken.
Expired or contaminated
control solution.
Control solution that is too
warm or too cold.
Defective test strip.
Meter malfunction.
EN-21
WHAT TO DO
Read instructions thoroughly and
repeat the test again.
Shake the control solution
vigorously and repeat the test
again.
Check the expiry date of the
control solution.
Control solution, meter, and
test strips should be at room
temperature (20°C to 25°C / 68°F to
77°F) before testing.
Repeat the test with a new test
strip.
Please contact customer services.