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TROUBLESHOOTING GUIDE _________________________________________________________________________
Always strictly follow the preparation process described in this manual. In this way you will avoid most problems. If you do have problems, here is
a table that will help you to understand why, and how to solve them.
Problem
The unit goes off suddenly.
The unit does not blow
or does not heat up.
The unit blows but does
not heat up.
The unit heats up but does
not blow.
Cause
The unit is disturbed by an accumulation
of heat at its base. The safety therefore
automatically cut off the circuit.
2 possible causes:
- The plates are overfilled.
- The aeration motor is defective.
There is no current in the unit.
A wire is cut in the unit.
The thermostat is not working properly.
The motor or the fan is jammed.
Solution
Let the unit cool down. Remove the surplus food to be dried.
Plug in the unit and repeat the operation. If it goes off again,
the unit is broken. Contact your retailer. All responsibility will be
waived if you attempt to repair the unit yourself.
Make sure that the unit is plugged in.
Make sure that the button is properly positioned on a
temperature.
Make sure that the electrical outlet is working.
Return it to your store's service department.
Turn off and unplug the unit and then make sure that no foreign
matter (pieces of dehydrated food) is jamming the fan. Turn the
base on its side and shake it to remove particles. Plug in the unit
again, and if it still is not working, return it to your store's service
department.
If liquid was poured into the aeration openings or the fan unit,
immediately disconnect the unit and return it to your store's
service department.
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