Consumer Information; Customer Service Information - Honda GC160 Manuel De L'utilisateur

CONSUMER INFORMATION

DISTRIBUTOR/DEALER LOCATOR INFORMATION
United States, Puerto Rico, and U.S. Virgin Islands:
Visit our website: www.engines.honda.com
Canada:
Call (888) 9HONDA9 [888 946-6329]
or visit our website: www.honda.ca
Honda PUBLICATIONS
These publications will give you additional information for
maintaining and repairing your engine.
Shop This manual covers complete maintenance and overhaul
Manual procedures. It is intended to be used by a skilled technician.
Available through your Honda dealer or through Helm Inc. at
1 888-292-5395 or visit www.Honda-engines.com and click on
Product Manuals.
Parts This manual provides complete, illustrated parts lists. Available
Catalog through your Honda dealer.

CUSTOMER SERVICE INFORMATION

Servicing dealership personnel are trained professionals. They should
be able to answer any question you may have. If you encounter a
problem that your dealer does not solve to your satisfaction, please
discuss it with the dealership's management. The Service Manager,
General Manager, or Owner can help. Almost all problems are solved
in this way.
If you are dissatisfied with the decision made by the dealership's
management, contact the Honda Regional Engine Distributor for your
area. You can find their name, address, and phone number using the
dealer/distributor locator on our website at www.engines.honda.com
If you are still dissatisfied after speaking with the Regional Engine
Distributor, you may contact the Honda Office as shown below.
<Honda's Office>
When you write or call, please provide this information:
• Equipment manufacturer's name and model number that the
engine is mounted on
• Engine model, serial number, and type (see
• Name of dealer who sold the engine to you
• Name, address, and contact person of the dealer who services
your engine
• Date of purchase
• Your name, address and telephone number
• A detailed description of the problem
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United States, Puerto Rico, and U.S. Virgin Islands:
Canada:
DISTRIBUTOR'S WARRANTIES
The applicable warranty is the warranty policy in effect in the country
where the warranty service is provided.
page 9)
ENGLISH
American Honda Motor Co., Inc.
Power Equipment Division
Customer Relations Dept.
4900 Marconi Drive
Alpharetta, GA 30005-8847
Or telephone: (770) 497-6400, 8:30 a.m. - 7:00 p.m. ET
Honda Canada, Inc.
180 Honda Blvd, Markham, ON L6C 0H9
or visit: www.honda.ca
Telephone: (888) 9HONDA9
(888) 946-6329
Facsimile: (877) 939-0909
Toll free
Toll free