Product Service; Maintenance - Denon DVD-800 Mode D'emploi

Troubleshooting guide
Picture
Picture distorted during search.
No picture.
The picture shown on the
television is not normal.
(The sides of the picture are cut
off or black bands appear at the
top and bottom of the screen.)
Displays
"NO PLAY" appears on the unit's
display.
No on-screen display.
On-Screen Menu Icons not
displayed or only partially
displayed on the television.
The disc's menu is displayed in a
different language.
No menu play.
"CHECK THE DISC" appears on
the unit's display.
"H··" appears on the unit's
display.
·· stands for a number.
"NO DISC" appears on the unit's
display.

Product Service

Do not attempt to remove the cover(s) or repair the unit yourself. Refer servicing to qualified personnel only.
Product information
For product service, product information or assistance with product operation, refer to the servicenter directory.

Maintenance

To clean this unit, wipe with a soft, dry cloth.
If the surfaces are extremely dirty, use a soft cloth dampened with a soap and water solution or a weak detergent solution.
³Never use alcohol, paint thinner or benzine to clean this unit.
³Before using chemically treated cloth, read the instructions that came with the cloth carefully.
30
³The picture will be somewhat distorted at times: This is normal.
³Ensure that the equipment is connected properly. 8
³Make sure the television is on.
³Ensure the television's video input setting (e.g., VIDEO 1) is correct.
³Go to the Video menu in the SET UP screen, and change "TV Aspect" to suit your television.
You may also need to change the screen mode on the television itself. 9
³Ensure that the unit is connected directly to the television, and is not connected through a video
cassette recorder.
³You inserted a disc the unit cannot play; insert one it can. 5
³Go to the Display menu in the SET UP screen, and select "On" for "On-Screen Messages". F
³Press [3,4] while the rightmost icon is highlighted to move them down. B
³Go to the Disc menu in the SET UP screen, and select the preferred language for "Menus". F
³Menus are only displayed if they are recorded on the disc.
³Disc is dirty. Wipe the disc clean. 5
³Trouble is likely to have occurred. The number following "H" depends on the status of the unit.
Reset procedure:
Press [ON/STANDBY] to switch the unit to the standby mode and then back to ON. Alternatively,
press [ON/STANDBY] to switch the unit to the standby mode, disconnect the AC power supply
cord, and then reconnect it.
³If the service numbers fail to clear, note the service number and contact a qualified service person.
³You haven't inserted a disc; insert one.
³You haven't inserted the disc correctly; insert it correctly.