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Nokia battery authentication guidelines
Always use original Nokia batteries for your safety. To check that you are getting an original
Nokia battery, purchase it from an authorized Nokia dealer, look for the Nokia Original
Enhancements logo on the packaging, and inspect the hologram label using the following steps:
Successful completion of the four steps is not a total assurance of the authenticity of the battery.
If you have any reason to believe that your battery is not an authentic original Nokia battery, you
should refrain from using it and take it to the nearest authorized Nokia service point or dealer for
assistance. Your authorized Nokia service point or dealer will inspect the battery for authenticity.
If authenticity cannot be verified, return the battery to the place of purchase.
Authenticate hologram
1. When looking at the hologram label, you should see the Nokia
connecting hands symbol from one angle and the Nokia
Original Enhancements logo when looking from another angle.
2. When you angle the hologram left, right, down,
and up, you should see 1, 2, 3, and 4 dots on each
side respectively.
3. Scratch the side of the label to reveal a 20-digit code,
for example, 12345678919876543210. Turn the battery
so that the numbers are facing upwards. The 20-digit code
reads starting from the number at the top row followed by
the bottom row.
4. Confirm that the 20-digit code is valid by following
the instructions at www.nokia.com/batterycheck.
What if your battery is not authentic?
If you cannot confirm that your Nokia battery with the hologram on the label is an authentic
Nokia battery, please do not use the battery. Take it to the nearest authorized Nokia service
point or dealer for assistance. The use of a battery that is not approved by the manufacturer
may be dangerous and may result in poor performance and damage to your device and its
enhancements. It may also invalidate any approval or warranty applying to the device.
To find out more about original Nokia batteries, visit www.nokia.com/battery.
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