Troubleshooting - Electrolux EHF3920BOK Notice D'utilisation

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If not, the dirt can cause damage to
the hob. Take care to avoid burns. Put
the special scraper on the glass
surface at an acute angle and move
the blade on the surface.
• Remove when the hob is
sufficiently cool: limescale rings,
water rings, fat stains, shiny metallic
discoloration. Clean the hob with a

8. TROUBLESHOOTING

WARNING!
Refer to Safety chapters.
8.1 What to do if...
Problem
You cannot activate or op‐
erate the hob.
8.2 If you cannot find a
solution...
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre. Give the
data from the rating plate. Give also
three digit letter code for the glass
ceramic (it is in the corner of the glass
surface). Make sure, you operated the
moist cloth and non-abrasive
detergent. After cleaning, wipe the
hob dry with a soft cloth.
• Remove shiny metallic
discoloration: use a solution of water
with vinegar and clean the glass
surface with a moist cloth.
Possible cause
The hob is not connected
to an electrical supply or it
is connected incorrectly.
The fuse is blown.
hob correctly. If not the servicing by a
service technician or dealer will not be
free of charge, also during the warranty
period. The instructions about the
Service Centre and conditions of
guarantee are in the guarantee booklet.
Remedy
Check if the hob is correct‐
ly connected to the electri‐
cal supply. Refer to the
connection diagram.
Make sure that the fuse is
the cause of the malfunc‐
tion. If the fuse is blown
again and again, contact a
qualified electrician.