Additional Information; Troubleshooting - Pioneer CDJ-350 Mode D'emploi

Additional information

Troubleshooting

! Incorrect operation is often mistaken for trouble or malfunction. If you think that there is something wrong with this component, check the points
below. Sometimes the trouble may lie in another component. Inspect the other components and electrical appliances being used. If the trouble can-
not be rectified after checking the items below, ask your nearest Pioneer authorized service center or your dealer to carry out repair work.
! This unit may not operate properly due to static electricity or other external influences. In this case, proper operation may be restored by turn-
ing the power off, waiting 1 minute, then turning the power back on.
! Non-finalized (partial discs) CD-R/ -RW cannot be played on the CDJ-350.
! Irregularly shaped discs other than standard 12 cm discs cannot be played on the CDJ-350 (doing so will lead to damage or accidents).
! The BPM measured by the CDJ-350 may differ from the BPM indicated on the disc or that of a Pioneer DJ mixer, etc. This is due to the differ-
ent methods used for measuring the BPM, and is not a malfunction.
Problem
Disc cannot be ejected.
Playback does not start when disc is loaded.
File cannot be played.
No sound is produced, or sound is distorted
or noisy.
Loud noise is produced or playback stops
when a certain disc is played.
Track search operation takes too long.
Back cue function does not work.
Loop play function does not work.
Settings are not stored in the memory.
USB device is not recognized.
The playing address display is not displayed in
the remaining time mode.
Time is required to read USB devices (flash
memory drives and hard discs).
The category is not displayed.
Nothing is displayed.
The [u] indicator flashes and the power does
not turn on.
Check
—
Is the disc or file playable?
Is the auto cue function activated?
Is the file copyright-protected (by DRM)?
Are you operating the connected DJ mixer prop-
erly?
Is the CDJ-350 placed near a TV?
Is the disc scratched?
Is the disc dirty?
Is the auto cue function activated?
—
Is a cue point set?
Is a cue point set?
Has the power been turned off directly after
changing the setting?
Is the USB device properly connected?
Is the USB device connected via a USB hub?
Is the USB device supported by the CDJ-350?
Is the file format supported by the CDJ-350?
Are you using a USB device (such as a bus power-
driven hard disk) whose current is higher than this
unit's rated current (500 mA)?
—
—
Is there a large number of folders or files recorded
on the USB device?
Are files other than music files stored on the USB
device?
Are you playing a music CD?
Is the library information recorded on the USB
device?
Is the USB device write-protected?
Is the auto standby function activated?
—
Remedy
If [hDISC] does not work, eject the disc by inserting the pin into
the disc force eject hole. (page 15)
See About discs on page 6 or Playable music file formats on page 7.
Press [TIME MODE (AUTO CUE)] for at least 1 second to cancel
the auto cue function. (page 17)
Copyright-protected files cannot be played.
Check the operation of the DJ mixer.
Turn the TV's power off, or install the CDJ-350 and TV away from
one another.
Scratched discs may not play.
Wipe the dirt off the disc. (page 25)
Track searching may take some time when there are long silent
sections between tracks.
If track searching is not possible within 10 seconds, a cue point is
set at the beginning of the track.
Set a cue point. (page 17)
Set a cue point. (page 17)
After changing settings, wait at least 10 seconds before turning
the power off.
Connect the device securely (all the way in).
USB hubs cannot be used.
This player only supports USB mass storage class devices.
This player supports portable flash memory and digital audio
playback devices.
Check the file format of the connected USB device. For the file
formats supported by the CDJ-350, see About USB devices on
page 7.
Use a USB device within this unit's rated current (such as a hard
disk driven by an AC adapter or other external power supply).
Turn the power off, wait 1 minute, then turn the power back on.
When playing files recorded in VBR, it may happen that the set
cannot detect the length of the track immediately and that some
time is required for the playing address display to appear.
When there are many folders or files, some time may be required
for loading.
When files other than music files are stored in folders, time is
required to read them as well. Do not store files or folders other
than music files on the USB device.
The category is not displayed for music CDs.
Use rekordbox to create the library information.
Set the USB device so that files can be written on it.
Set the USB device's write-protect switch to the off position.
This unit is shipped with the auto standby function turned on.
If you do not want to use the auto standby function, set [AUTO
STANDBY] to [OFF]. (page 22)
Normal operation can sometimes be restored by unplugging the
power cord, waiting at least 1 minute, then plugging the power
cord back in.
If the symptom persists, unplug the power cord and request
repairs.
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En