Appendix
Appendix
Troubleshooting
Problem
• No power.
• The system cannot be switched on.
• The system cannot be operated.
• Remote control unit does not operate.
• No image and audio is presented.
• No picture.
• Audio is output but no image is
presented.
• Images are presented but no audio is
output.
• Sound is output from only a single
speaker.
• Picture is cut off.
• Strange colour, light colour, dark or
colour misalignment.
• Power is suddenly turned off.
• Panel sounds /noises
If the following error codes appear on the screen, check the corresponding items in the table.
Code
Message
SD04 and
Powering off. Internal temperature too high.
SD11
Check temperature around PDP .
Possible Solution
• Is the power cord disconnected? (See page 15.)
• Has the main power been turned on? (See page 18.)
• Check if you pressed buttons 0 – 9 on the remote control unit. (See page 18.)
• If the indicator on the system lights up red, press 0 – 9.
• External influences such as lightning, static electricity, etc., may cause improper operation.
In this case, operate the system after first turning off the power of the Plasma Display, or unplugging the
power cord and re-plugging it in after 1 or 2 minutes.
• Are batteries inserted with polarity (+, –) aligned? (See page 16.)
• Are batteries worn out? Replace with new batteries. (See page 16.)
• Operate the remote control unit while pointing it toward the remote control sensor on the Plasma Display.
(See page 17.)
• Are you using it under strong or fluorescent lighting?
• Is a fluorescent light illuminated to remote control sensor?
• Check if the input source for video has been unintentionally selected although you want to watch a TV
channel. (See page 19.)
• Check if you have selected a channel blocked with Child Lock. (See page 25.)
• Enter a password to temporarily cancel Child Lock. (See page 35.)
• Check the cable connection with the antenna. (See page 16.)
• Check the cable connection with the other equipment. (See pages 37 to 40.)
• Is connection to other components correct? (See pages 37 to 40.)
• Is the Input Select setting correct? (See page 33.)
• Check if you have selected "Picture Off" for Energy Save. With this option selected, the screen is deactivated:
only sound is output. To restore the screen display, press any button other than i +/i – or e.
(See page 32.)
• Check if you have selected the minimum volume. (See page 20.)
• Check if you have muted sound. (See page 20.)
• When using INPUT 4 as the input source, check that the audio terminal is also in connection.
(See page 40.)
• Has the balance been correctly adjusted? (See page 31.)
• Is the image position correct? (See page 33.)
• Has the correct screen size been selected? (See pages 34.)
• Adjust the picture tone. (See pages 28 to 30.)
• Is the room too bright? The picture may look dark in a room that is too bright.
• Check the colour system setting. (See pages 25 and 33.)
• The system's internal temperature has increased. Remove any objects blocking vent or clean.
(See page 14.)
• Check the power control setting. (See page 32.)
• Check the sleep timer setting. (See page 35.)
• Panel generated sounds,examples:Fan motor noise,Electrical Circuit Humming /Glass Panel buzzing are
normal operation of a phosphor-based matrix display.
Check
Check if the ambient temperature of the Plasma Display is high.
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