INTERNATIONAL LIMITED GUARANTEE
This product is repairable by ROWENTA during and after the guarantee period.
The Guarantee
This product is guaranteed by ROWENTA (company address and details included in the country list of the
ROWENTA International Guarantee) against any manufacturing defect in materials or workmanship during
the guarantee period within those countries as stated in the Country List on the last page of the user
manual, starting from the initial date of purchase.
The international manufacturer's guarantee by ROWENTA is an extra benefit which does not affect
consumer's Statutory Rights.
The international manufacturer's guarantee covers all costs related to restoring the proven defective product
so that it conforms to its original specifications, through the repair or replacement of any defective party and
the necessary labour. At ROWENTA's choice, a replacement product may be provided instead of repairing a
defective product. ROWENTA's sole obligation and your exclusive resolution under this guarantee are limited
to such repair or replacement.
Conditions & Exclusions
The international ROWENTA guarantee only applies within the guarantee period and for those countries
listed in the Country List attached and is valid only on presentation of a proof of purchase. The product
can be taken directly in person to an authorised service centre or must be adequately packed and
returned, by recorded delivery (or equivalent method of postage), to a ROWENTA authorised service
centre. Full address details for each country's authorised service centres are listed on ROWENTA website
(www.rowenta.com) or by calling the appropriate telephone number as set out in the Country List to request
the appropriate postal address.
ROWENTA shall not be obliged to repair or replace any product which is not accompanied by a valid proof
of purchase.
This guarantee will not cover any damage which could occur as a result of misuse, negligence, failure
to follow ROWENTA instructions, use on current or voltage other than as stamped on the product, or a
modification or unauthorised repair of the product. It also does not cover normal wear and tear, maintenance
or replacement of consumable parts or the following:
• Using the wrong type of water or consumable,
• Scaling (any descaling must be carried out according to the instructions for use),
• Ingress of water, dust or insects into the product,
• Mechanical damages, overloading,
• Damages or bad results due to wrong voltage or frequency,
• Accidents including fire, flood, thunderbolt, etc.
• Professional or commercial use,
• Damage to any glass or porcelain ware in the product,
• Replacement of consumables.
This guarantee does not apply to any product that has been tampered with, or to damages incurred through
improper use and care, faulty packaging by the owner or mishandling by any carrier.
The international ROWENTA guarantee applies only for products purchased in one of the countries listed,
and used for domestic purposes only in one of the countries listed on the Country List. Where a product
purchased in one listed country and then used in another listed country:
a) The international ROWENTA guarantee duration is the one in the country of usage of the product,
even if the product was purchased in another listed country with different guarantee duration.
b) The international ROWENTA guarantee does not apply in case of non-conformity of the purchased
product with the local standards, such as voltage, frequency, power plugs, or other local technical
specifications.
ROWENTA
: www.rowenta.com
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