9 T
ROUBLESHOOTING
Fault
The fire doesn't burn
well
Glass blackens quickly
A strange odour and
smoke develops during
first use
Condensation
Smoke hindrance
Chimney fire
10 S
PARE PARTS
We stock most spare parts for our products. Note down the reference number of your product and
request the spare part from your point of sale. For spare parts both under and outside of warranty, please
contact your point of sale.
Cause
Damp wood
Inappropriate fuel
Poor chimney draught (min 10 Pa)
Insufficient combustion air
Damp wood
Inappropriate fuel
Filled too much wood
Insufficient combustion air
Baking in of the paint
High difference in temperature
Poor chimney draught (min 10 Pa)
Fuel isn't entirely burnt
Innapropriate fuel
Overcharge
Poor maintenance
Solution
Use dry wood (moisture content ≤20%)
Only use recommended fuels
▪
Check the air-tightness of the flue
▪
Close the chimney's cleaning hatches
Clean the flue
▪
Check diameter flue outlet and supply of
▪
combustion air
Check if extractor fans are operating in
▪
the same room
Use dry wood (moisture content ≤20%)
Only use recommended fuels
Do not fill more than 2-3 wood logs
Check diameter flue outlet and supply of
▪
combustion air
▪
Check if extractor fans are operating in
the same room
The odour and smoke will dissapear after a
while
Open the door for 2-3 min when lighting the
fire. Do not leave the fire unattended!
▪
Check the air-tightness of the flue
Close the chimney's cleaning hatches
▪
Clean the flue
▪
Only fill wood logs when flames are dying out
Immediately close the air supply and contact
the fire department
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