Cleaning The Appliance; Customer Service; Service & Support; Malfunctions - V-ZUG Komfort 60i Mode D'emploi

u If necessary, pick up defrost water several times, using a
sponge or cloth.
u Clean the compartment (see 6.2) .

6.2 Cleaning the appliance

WARNING
Risk of injury and damage as a result of hot steam!
Hot steam can lead to burns and can damage the surfaces.
u Do not use any steam cleaners!
NOTICE
Incorrect cleaning damages the appliance!
u Do not use cleaning agents in concentrated form.
u Do not use any scouring or abrasive sponges or steel wool.
u Do not use any sharp or abrasive cleaning agents, nor any
that contain sand, chloride or acid.
u Do not use chemical solvents.
u Do not damage or remove the type plate on the inside of the
appliance. It is important for the customer service.
u Do not pull off, bend or damage cables or other compo-
nents.
u Do not allow any cleaning water to enter the drain channel,
ventilation grille or electrical parts.
u Please use soft cleaning cloths and a universal pH-neutral
cleaning agent.
u Please use cleaning and care products suitable for contact
with foodstuffs in the appliance interior.
u Empty appliance.
u Pull out the power plug.
u Clean the vent grille regularly.
w Dust deposits increase energy consumption.
u Clean plastic outer and inner surfaces with lukewarm
water and a little washing-up liquid.
u Clean drain hole: Remove deposits
with a narrow instrument, e.g. a
cotton bud.
u Most of the parts can be dismantled for cleaning: see the
relevant chapter.
u Clean drawers by hand with lukewarm water and a little
washing up liquid.
u All the other fittings can be put in the dishwasher.
After cleaning:
u Wipe dry the appliance and items of equipment.
u Connect the appliance and switch it on again.
When the temperature is sufficiently cold:
u Put the food back inside.

6.3 Customer service

First check whether you can correct the fault yourself by refer-
ence to the list (see 7) . If this is not the case, please contact
the customer service whose address is given in the enclosed
customer service list.
WARNING
Risk of injury if repair work is not carried out professionally!
u Have any repairs and action - not expressly specified - on
the appliance and mains cable carried out by service
personnel only. (see 6)
* Depending on model and options
u Read the appliance
Fig. 6 (1) ,
name
Fig. 6 (2)
service no.
and serial no.
Fig. 6 (3) on the rating
plate. The rating plate
can be found on the
inside of the appli-
ance on the left.
u Notify our customer service team and give them the error,
the appliance name Fig. 6 (1) , service no. Fig. 6 (2) and
Fig. 6 (3)
serial no.
w This will help us to provide you with a faster and more accu-
rate service.
u Keep the appliance closed until the customer service
arrives.
w The food will stay cool longer.
u Pull out the mains plug (not by pulling the connecting cable)
or switch off the fuse.
6.4 Service & Support
The Troubleshooting section gives you valuable advice on
what to do in case of minor errors. This saves you having to call
out an engineer and avoids potential costs.
For information about the
www.vzug.com -> Service -> Garantieinformationen (Appli-
cable details). Please read these carefully.
Register your appliance today:
- online at www.vzug.com -> Service -> Garantieerfassung
(Registration) or
- use the supplied registration card, if applicable.
This means we can give you the best support in the case of a
breakdown during the warranty period. You will need the serial
number (SN) and model name to register. You can find this
information on the rating plate of the appliance.
About my appliance:
Serial no.:_____________ Model:______________
Always have these details to hand in case you have to contact
V-ZUG. Many thanks.
Your repair order
In Switzerland you can call a free service number 0800 850 850
to talk directly to your nearest service centre. Call us to arrange
an engineer to visit you.
Customers outside Switzerland can go to www.vzug.com ->
Service -> Service Numbers / Contact your local Service
Centre.
General and technical inquiries, accessories, service and
warranty extension
V-ZUG is happy to help you with general administrative and
technical enquiries, accept your orders for accessories and
spare parts and inform you about our advanced service
contracts. Just go to www.v-zug.com, info@vzug.com to find
your local service centre and in Switzerland (+41) 58 767 67
67.

7 Malfunctions

Your appliance is designed and manufactured for a long life
span and reliable operation. If a malfunction nonetheless
occurs during operation, check whether it is due to a handling
error. In this case you will have to be charged for the costs
incurred, even during the warranty period. You may be able to
rectify the following faults yourself:
Appliance does not work.
→ The appliance is not switched on.
Malfunctions
Fig. 6
warranty, please go to
31