Whirlpool W10913497D Guide D'utilisation Et D'entretien page 41

First try the solutions suggested here or visit our website at producthelp.whirlpool.com.
Ice and Water (cont.)
If You Experience
Ice bin is difficult to
remove from door.
The ice dispenser
jams while dispensing
crushed ice.
Water is leaking or
dripping from the
dispenser system.
NOTE: A few drops of
water after dispensing
is normal.
Ice continues to flow
from the dispenser.
NOTE: A few cubes
dispensed after releasing
the dispenser lever is
normal.
Water continues to
drip from the dispenser
beyond the first few
drops.
Water is leaking from the
back of the refrigerator.
Crushed or cubed ice
misses the glass when
dispensing ice.
Water from the dispenser
is warm.
TROUBLESHOOTING
Possible Causes
Ice level in bin may be high and
uneven from normal ice production
and shifting of ice during dispensing.
Crushed ice is blocking the ice
delivery chute.
The glass was not held under the
dispenser long enough.
The glass was not held under the
dispenser long enough.
The refrigerator has just been
installed.
The water filter was recently installed
or replaced.
There may be a loose water
connection.
The water line connections were not
fully tightened.
Recently removed the doors and
did not fully tighten water line
connection.
The glass is not held close enough to
where the ice exits the chute.
Water from the dispenser is chilled to
50°F (10°C).
The refrigerator has just been
installed.
A large amount of water was recently
dispensed.
Water has not been recently
dispensed.
The refrigerator is not connected to
a cold water pipe.
Solutions
Dispense 2-3 glasses of ice, then try removing the ice bin.
Switch from crushed ice to cubed ice to clear the ice dispenser.
Then switch back to crushed ice.
Hold the glass under the dispenser 2 to 3 seconds after releasing
the dispenser lever.
Hold the glass under the dispenser 2 to 3 seconds after releasing
the dispenser lever.
Flushing the water system removes the air from the lines which
causes the water dispenser to drip. Flush the water system.
See the "Water and Ice Dispensers" section.
Flushing the water system removes the air from the lines which
causes the water dispenser to drip. Flush the water system.
See the "Water and Ice Dispensers" section
Check for water in bottom of refrigerator compartment, hinge
area, or by household connection in back of product.
See the "Connect the Water Supply" section.
See the "Remove and Replace Refrigerator Doors" section.
Hold the glass close to where the ice exits the chute.
This is normal.
Allow 24 hours after installation for the water supply to cool
completely.
Allow 3 hours for the water supply to cool completely.
The first glass of water may not be cool. Discard the first glass
of water dispensed.
Make sure the refrigerator is connected to a cold water pipe.
See the "Water Supply Requirements" section.
41