Warranty Conditions - Weka 172.2424.00 Notice De Montage, D'utilisation Et D'entretien

2.2. Warranty conditions

We provide you with a five-year functional warranty beginning on the date of delivery. The warranty is in
accordance with the conditions below, however it applies only to our wood products (referred to as weka
product) insofar as they consist of wood. Any associated components or parts of the weka product made from
any materials other than wood are not covered by the warranty. Within the warranty period, defective parts of
the goods or the goods themselves shall be replaced free of charge according to our choice, i.e. we will supply
you with the materials without additional costs. However, costs arising as a result of the exchange, in particular
delivery, installation or rebuilding costs and other follow-up costs, are not included in the warranty claim.
Warranty claims may only be submitted in conjunction with the original packing list and the original proof of
purchase. Claims must be made in writing, by fax or by e-mail, to us within the specified period. To ensure that
your claim is handled in good time, be sure to provide a detailed, written description of the damage,
accompanied by photos, as well as reasons as to why weka Holzbau GmbH is responsible for the defect.
Damage is fundamentally excluded from the warranty when
- the weka product does not have the correct base (foundation or otherwise), even if
the errors are minor,
- has deviated from the respective assembly instructions,
- wind speeds in excess of force 7, natural catastrophes or other violent events occur
- the specified load limits (e.g. snow load etc.) have been exceeded,
- any changes (additions or rebuilding) have been made to the product as compared
with the assembly instructions,
- the wood has received insufficient or no care (maintenance: wood protection agent,
wood stain etc.).
A causal association with the damage is not generally required. Colour changes typical of wood, cracking,
warping, shrinkage, swelling or similar normal changes deemed to be natural characteristics of wood, and their
consequences, are expressly excluded from the warranty. Further claims and consequential damage are not
generally covered by the warranty conditions. Components made from materials other than wood are covered
only by the statutory warranty provisions and other statutes; they are not covered by the warranty.
Damaged or defective parts must be rejected prior to installation or the warranty claim will otherwise be void.
2.3. Assembly conditions for a weka assembly team
If you wish for help assembling your cabin and choose to employ a weka assembly team, weka Holzbau GmbH
will carry out the following services for you:
Assembly means putting together (installation) of the individual parts supplied. It does not include treating them
with a wood protection agent, the delivery and assembly of accessories and accessory parts. Electrical
connections are not included in the assembly service.
The items to be assembled must be located at the installation site/location/base area. Transport of the article or
the individual parts over a distance greater than 5 m or to another level is not included in the assembly price
quoted. The substrate must be stable, horizontal and level.
In the event of doubt, reference should be made to DIN 18202 'Level tolerances in building construction', tab. 3,
row 3, with a maximum height difference at the furthest points of approx. 10 to 11 mm.
All preparatory work must have been carried out in accordance with the technical regulations before assembly
begins. The substrates/floors/foundations constructed or selected by you must be suitable for the assembly.
Techn. Änderungen vorbehalten! Alle Maßangaben sind ca. Maße.
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