Troubleshooting - Whirlpool Duet Guide D'utilisation Et D'entretien

First try the solutions suggested here and possibly avoid the cost of a service call...
Dryer Operation
Dryer will not run
■ Is the dryer door firmly closed?
■ Was the Start button firmly pressed?
Large loads may require pressing and holding the Start button
for 2-5 seconds.
■ Has a household fuse blown, or has a circuit breaker
tripped?
There may be 2 household fuses or circuit breakers for the
dryer. Check that both fuses are intact and tight, or that both
circuit breakers have not tripped. Replace the fuse or reset the
circuit breaker. If the problem continues, call an electrician.
■ Is the correct power supply available?
Electric dryers require 240-volt power supply. Check with a
qualified electrician.
■ Was a regular fuse used?
Use a time-delay fuse.
Unusual sounds
■
Has the dryer had a period of non-use?
If the dryer hasn't been used for a while, there may be a
thumping sound during the first few minutes of operation.
■ Is a coin, button, or paper clip caught between the drum
and front or rear of the dryer?
Check the front and rear edges of the drum for small objects.
Clean out pockets before laundering.
■ Are the four legs installed, and is the dryer level front to
back and side to side?
The dryer may vibrate if not properly installed. See the
Installation Instructions.
■
Is the clothing knotted or balled up?
When balled up, the load will bounce, causing the dryer to
vibrate. Separate the load items and restart the dryer.
No heat
■ Has a household fuse blown, or has a circuit breaker
tripped?
The drum may be turning, but you may not have heat. Electric
dryers use 2 household fuses or circuit breakers. Replace the
fuse or reset the circuit breaker. If the problem continues, call
an electrician.
Dryer displaying code message
■ "PF" (power failure), check the following:
Was the drying cycle interrupted by a power failure?
Press and hold START to restart the dryer.
■ "L2" Diagnostic Code (low or no line voltage condition):
The drum will turn, but there may be a problem with your
home power supply keeping the dryer's heater from turning
on. The dryer will continue to run when this diagnostic code is
present. Press any key to clear the code from the display and
return to the estimated time remaining.
12

TROUBLESHOOTING

For additional recommendations, refer to your Installation Instructions.
Try the following:
Check to see if a household fuse has blown or circuit breaker
has tripped. Electric dryers use two household fuses or
breakers. Replace the fuse or reset the circuit breaker.
Confirm the power cord is properly installed. Refer to
"Electrical Connection" for details.
Select a Timed Dry heated cycle, and restart the dryer.
If the message persists, consult a qualified electrician.
■
"AF" (low airflow condition):
The dryer will continue to run when this diagnostic code is
present. Press any key to clear the code from the display and
return to the estimated time remaining.
Try the following:
■
Clean lint screen.
■
Check to see if the vent run from the dryer to the wall is
crushed or kinked.
■
Confirm the vent run from the dryer to the wall is free of lint
and debris.
■
Confirm the exterior vent exhaust hood is free of lint and
debris.
■
Confirm your vent system falls withing the recommended
run length and number of elbows for the type of vent you
are using. Refer to "Plan Vent System" for details.
■ Select a Timed Dry heated cycle, and restart the dryer.
If the message persists, have your entire home venting run
cleaned.
■ "E" Variable (E1, E2, E3) service codes:
Call for service.
Dryer Results
Clothes are not drying satisfactorily, drying times are too long,
or load is too hot
■
Is the lint screen clogged with lint?
Lint screen should be cleaned before each load.
■ Has the Air Only temperature setting been selected?
Select the right temperature for the types of garments being
dried. See "Additional Features."
■ Is the load too large and heavy to dry quickly?
Separate the load to tumble freely.
■ Are clothes coming out of the Refresh cycle with damp or
wet spots?
Under certain environmental or installation conditions you may
experience underdrying. Select the Touch Up cycle (20 min.
default time), which can be customized by selecting High
temperature and/or additional cycle time by pressing the Dry
Time up button.
■ Is the exhaust vent or outside exhaust hood clogged with
lint, restricting air movement?
Run the dryer for 5-10 minutes. Hold your hand under the
outside exhaust hood to check air movement. If you do not
feel air movement, clean exhaust system of lint or replace
exhaust vent with heavy metal or flexible metal vent. See the
Installation Instructions.
■ Are fabric softener sheets blocking the grille?
Use only one fabric softener sheet, and use it only once.