Troubleshooting Guide
Problem
Yellow LED is blinking. The Red LED is off and the
Audible Alarm is beeping periodically.
Green LED illuminates continuously. The other
LEDs are off and the Audible Alarm is silent.
The device is not working when it is turned on.
(The Audible Alarm is sounding continuously.
All LEDs are off.)
The device is not working when it is turned on.
(The Audible Alarm is sounding continuously
and all 3 LEDs are illuminated.)
Impeded oxygen flow indication is activated.
(The Yellow LED illuminates continuously,
the Red LED is blinking and the Audible Alarm is
beeping periodically.)
Limited oxygen flow to the user without any
fault indication.
(All LEDs are off and the Audible Alarm is silent.)
Why it Happened
The device has detected a high oxygen
flow condition.
The device is turned on and working
properly.
The power cord plug is not properly
inserted into the electrical outlet.
The unit is not receiving power from
the electrical outlet.
Internal part failure.
Internal part failure.
The airflow to the device is impeded
or blocked.
The flow meter knob is completely
closed.
The oxygen tubing is kinked and
blocking the delivery of oxygen.
The oxygen tubing or cannula is faulty.
There is a poor connection to a device
accessory.
EverFlo / EverFlo Q User Manual
What to Do
Turn the flow rate down to your
prescribed level. Wait at least 2 minutes.
If the condition persists turn the unit off,
connect to a back up oxygen source, and
call your home care provider.
Take no action.
Make sure the device is properly plugged
in to the electrical outlet.
Check your household outlet fuse or
circuit.
Connect to a back up oxygen source and
contact your home care provider.
Connect to a back up oxygen source and
contact your home care provider.
Remove any items that appear to be
blocking the airflow into the device.
Turn the flow meter knob
counterclockwise to center the ball on the
prescribed LPM flow.
Check to see that the tubing is not kinked
or blocked. Replace if necessary.
Inspect and replace the items if necessary.
Ensure that all connections are free from
leaks.