EN
Troubleshooting
If the device does not work properly, check whether you are able to rectify the problem
yourself. If the problem cannot be solved with the steps listed, contact the customer
service department.
Do not attempt to repair an electrical device yourself!
Problem
The control panel (8)
does not light up.
Unusual noises
The device switches
off suddenly.
Odour produced
No steam is pro-
duced.
Disposal
Dispose of the packaging material in an environmentally friendly manner so that
it can be recycled.
The device is governed by the European Directive 2012/19/EU on waste electrical
and electronic equipment (WEEE). Do not dispose of the device as normal domes-
tic waste, but rather in an environmentally friendly manner via an offi cially approved
waste disposal company.
Customer Service / Importer:
DS Produkte GmbH, Am Heisterbusch 1, 19258 Gallin, Germany
Tel.: +49 38851 314650
All rights reserved.
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Possible cause / solution
•
Is the mains plug inserted correctly in the plug socket?
Correct the fi t of the mains plug.
•
Is the plug socket defective? Try another plug socket.
•
Check the fuse of the mains connection.
•
Is the device in stand-by mode? Touch the middle of the
control panel.
•
Are the ventilation slots (7) covered up or blocked? Free up
the ventilation slots.
•
Are the ventilation slots covered up or blocked? Free up the
ventilation slots.
•
The device has an automatic safety switch-off function. It
switches off automatically if it overheats / the water tank is
empty. Allow the device to cool down and switch it on again.
•
Has the device fallen over? The device has a protective
switch that is activated if the device falls over. Set the de-
vice up again and switch it back on.
•
Has the set time elapsed? Set the operating time again.
•
You might notice a slight odour caused by production resi-
dues the fi rst time you use the device. However, this is
harmless and will cease as you use the device.
•
The device has not yet reached operating temperature.
Depending on how full the water tank (5) is, it may take a
few minutes for the water to be hot enough for steam to be
produced.
(Calls to German landlines are subject to your provider's charges.)