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In Case of Problems

Service Hotline
Should problems arise with the telephone, please refer to the following information first. In the
case of technical problems, you can also contact our hotline service, tel. 0900 00 1675 in switzer-
land (cost via Swisscom at time of going to print: CHF 2.00/min). In the case of claims under the
terms of guarantee, contact your sales outlet. There is a 2 year period of guarantee.
Problems and solutions
Problems
1
The CLIP
function
does not work
The batteries are empty
in a short time
Connection is disturbed
or cut off
No telephone calls pos-
sible
1
CLIP: Calling Line Identification Presentation
Answers
− The caller number display is a supplementary service offered by
telephone network providers. Contact your network provider for
further information.
− The caller has suppressed the transmission of their phone num-
ber.
− Batteries are empty or defective.
− Place the handset in the base station properly. Clean the con-
tact surfaces on the handset and base station with a soft, dry
cloth.
− Place the handset in the base station for 14 hours.
− The handset is too far from the base
station.
− The base station is in an unsuitable location.
− The batteries are weak.
− The telephone is not connected properly or is defective. Only
use the telephone connection cable supplied.
− Test whether the telephone connection is in order by using an-
other telephone.
− The power adaptor plug is not plugged in or there is a complete
power failure.
− The rechargeable batteries are empty or defective.
− The handset is too far from the base
station.
In Case of Problems
63

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