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TROUBLESHOOTING
Problem
The vacuum cleaner cannot
be switched on.
The full dust bag/container
indicator lights up although
it is not full yet.
Low suction power.
Remote Power not working.
Small electrostatic
discharges occur while
sucking up.
The vacuum cleaner whistles
or vibrates when in use.
The brush moves with
difficulty.
The dust compartment lid
cannot be closed.
20
Possible causes / Solutions
•
The plug was not inserted or is not making contact.
•
Change the dust bag. If large quantities of very fine dust/powder are
sucked up (e.g. flour, etc), the full dust bag indicator may light up
although the bag is not full yet. The reason is that the Pure Clean
dust bag is able to retain very fine dust/powder particles, thus
ensuring maximum hygiene.
•
Clean the dust container in models without dust bag.
•
Clean the filters and, if needed, replace them.
•
Make sure the expansion pipe, flexible hose and brush are not
blocked.
•
Clean the filters and, if needed, replace them.
•
Make sure the expansion pipe, flexible hose and brush are not
blocked.
•
Change the dust bag. If large quantities of very fine dust/powder are
sucked up (e.g. flour, etc), the Pure Clean dust bag may become
clogged.
•
Clean the dust container and its filters.
•
Battery not charged.
•
The batteries were positioned incorrectly inside the battery
compartment. Position the two AAA batteries making sure of the
positive and negative poles.
•
Remove batteries; then position them again, making sure of the
positive and negative poles.
•
Electronic appliances or obstacles may be interfering or shielding
with the infrared signal.
•
If very fine dust or powders are sucked up such as flour, etc. small
electrostatic discharges could occur. When sucking up materials
previously mentioned, we advise not to use the metal extension pipe,
but only the plastic flexible hose and to set a low suction power level.
•
One or more attachments were assembled incorrectly. Make sure the
filters and brushes were assembled according to these instructions.
In the model with dust bag make sure that the gasket is correctly in
place too.
•
The dust bag/container is full. Replace the dust bag or clean the dust
container.
•
Clean the filters and, if needed, replace them.
•
The air regulator is open. Make sure it was closed correctly.
•
Reduce suction power, especially on carpets and fabrics in general.
Open the air regulator to reduce the "suction effect".
•
The Pure Clean dust bag or dust container was assembled incorrectly.
Make sure it is correctly in place so that the safety lever will let you
close the dust compartment lid.