Troubleshooting; Touch Screen Problems; Other Problems - ViewSonic VSD243 Guide De L'utilisateur

Troubleshooting

5 Troubleshooting

5.1 Touch Screen Problems

Problems
Touch screen does
not respond to hand
gestures or render
them properly.
The touch function
on the VSD243
HDMI Mode does not
work properly when
the USB cable is
connected to the USB
Type-B connector

5.2 Other Problems

Problems
No power
No image
Lock-up
App doesn't
function
No network
No audio
Causes
power noise during
device turn on process
Water drop or spot above
the glass surface.
Pc screen resolution
settings of Multiple
Displays are incorrectly
set to "duplicate these
displays."
If the power LED is not blue
- Ensure that the power adaptor is plugged to the correct
electrical outlet.
- Ensure that the DC connector is fully inserted into the correct
socket on the rear of the VSD243 located under the cover
- Check the power outlet with another device (i.e. table lamp)
- If there is still has no power then contact ViewSonic support
or the Reseller from whom the device was purchased.
Check external HDMI source and its connection.
Restart VSD243 device.
Check with App developer.
Check WiFi settings, try wired Ethernet cable if available.
Check volume level setting.
Reconnect the USB cable.
Clean and remove the
water drop then reconnect
the USB cable.
Change computer resolution
settings from "duplicate
these displays" to "show
desktop only on 2" (VSD243)
Solutions
16
Solutions