Additional Information; Troubleshooting - Pioneer VSX-C502 Mode D'emploi

11

Additional information

Chapter 11
Additional information

Troubleshooting

Incorrect operations are often mistaken for trouble and
malfunctions. If you think that there is something wrong
with this component, check the points below. Sometimes
the trouble may lie in another component. Investigate the
Symptom
The power does not turn on.
The receiver suddenly switches
off.
AMP ERR is displayed, then the
power automatically switches off.
The unit does not respond when
the buttons are pressed.
No sound is output when the
AM/FM is selected.
Broadcast stations cannot be
selected automatically.
Considerable noise in radio
broadcasts.
No sound from surround or
center speakers.
46
En
Cause
• The power plug is disconnected.
• The protection circuit may have been
activated.
• Static electricity caused by dry air.
• Something is obstructing the rear panel fan. • Remove the obstruction then press
• The internal temperature of the unit has
become too high.
• The internal temperature of the unit has
become too high.
• The thermistor (temperature sensor) is
faulty.
• The receiver has a serious problem.
• The receiver has a serious problem.
• Improper connections.
• Sound is muted.
• The volume is turned down.
• Incorrect frequency.
• The antenna is not connected.
• The radio signal is too weak .
FM broadcasts
• The FM antenna is not fully extended or is
poorly positioned.
• Weak radio signals.
AM broadcasts
• The AM antenna is poorly positioned.
• Weak radio signals.
• Interference caused by other equipment
(fluorescent lamp, motor, etc.).
• Surround or center speaker settings are
incorrect.
• The surround and/or center levels are
turned down.
• The surround and/or center speakers are
disconnected.
other components and electrical appliances being used.
If the trouble cannot be rectified even after exercising the
checks listed below, ask your nearest Pioneer authorized
service center or your dealer to carry out repair work.
Remedy
• Connect the power plug to the wall outlet.
• Disconnect the power plug from the outlet, and insert
again.
• Disconnect the power plug from the outlet, and insert
again.
10 seconds to switch on.
• Place the unit in a cool, airy place to cool it down, then
STANDBY/ON for 10 seconds to switch on.
press
• Allow the unit to cool down in a well ventilated place,
then press STANDBY/ON for 10 seconds to switch on.
• Unplug the receiver from the wall and call a Pioneer-
accredited repair center.
• Unplug the receiver from the wall and call a Pioneer-
accredited repair center. Do not try to switch the unit on/
off again after seeing this message.
• Make sure the component is connected correctly (see
page 9).
• Press MUTE on the remote control.
• Adjust the MASTER VOLUME.
• Tune in the correct frequency.
• Connect the antenna (see page 17).
• Connect an outdoor antenna (see page 17).
• Fully extend the FM wire antenna, position for best
reception, and secure to a wall.
• Connect an outdoor FM antenna (see page 17).
• Adjust the direction and position for best reception.
• Connect an additional internal or external AM antenna
(see page 17).
• Turn off the equipment causing the noise or move it
away from the receiver.
• Place the antenna farther away from the equipment
causing the noise.
• Refer to Making receiver settings from the System Setup
menu on page 36 to check the speaker settings.
• Turn levels up. See Setting individual channel levels on
page 40 to check the speaker levels.
• Connect the speakers (see page 15).
STANDBY/ON for