7. TROUBLE SHOOTING GUIDE
The following simple issues can be handled by the user. Please call the after-sale service department if the
issues are not settled.
Problem
Non operational
Odor
Long-term operation of
compressor
Light does not work
The doors do not close
properly
Loud noises
NOTES
The appliance may emit heat during operation, especially in summer, due to heat radiation from the condenser. This
is normal.
Condensation: Condensation may appear on the outside surface and at the freezer door seals when the ambient
humidity is high. This is a normal phenomenon. Condensation can be wiped off with a dry towel.
Humming: The unit emits a buzz (noise) generated by the compressor, especially when starting and stopping the
.
compressor
8. ENERGY SAVING TIPS
Try not to open the door too often, especially when the weather is humid and hot. When you open the door, close
it as soon as possible.
Check regularly that the unit is sufficiently ventilated (sufficient air circulation around and behind the appliance).
Under normal conditions, you should set the thermostat to the middle position.
Before placing freshly cooked food in the refrigerator or the freezer, make sure it has cooled to room temperature.
If the unit has an external condenser, the rear wall must always be clean and free of dust and dirt.
The appliance must be located in an area away from heat generating appliances, heating ducts or direct sunlight.
Be sure to wrap food properly and dry your containers before tightening the lid. This will reduce the formation of
frost inside the unit.
Storage bins / shelves must not be covered with foil, wax paper or a paper towel. These products impede the flow
of cold air and make your appliance less efficient.
Organize and label your food to reduce door openings and long searches. Take as many items as necessary and
close the door as soon as possible
Check that the appliance is plugged in and properly connected to power.
Low voltage.
Power failure or short-circuit.
Odorous foods should be properly and tightly wrapped.
Check to see if foods are rotten and need to be discarded.
Check if the interior needs to be cleaned.
It is normal that appliance operates for a longer period of time in summer
when the ambient temperature is higher.
Do not fill the appliance with too much food at one time.
Do not put foods in the appliance until they are cooled.
Frequent opening of door may cause compressor to run longer.
Check to see if the appliance is connected to power.
Check to see if the light is damaged or worn out.
The appliance door is blocked by food products or packages.
Too full.
Appliance is not level causing the door to shut improperly or not at all.
Check to see if food is placed flat.
Check to see if the appliance is level.
Check that the refrigerator parts are properly in place.
.
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Cause and solution