Error Diagnosis - Eaton xChargeIn Manuel D'utilisation

xChargeIn
7

Error diagnosis

Errors
No supply voltage
LED bar does not
light up
The charging station is faulty
The charging cable is not plugged in cor-
rectly
The charging process was not carried out
correctly
The charging socket may be soiled or dam-
aged in the locking area
Charging process is
The vehicle does not require energy or it
not started
has an error
The vehicle is programmed to charge at a
later start point
Lack of approval due to external control de-
vice (energy supplier, photovoltaic sys-
tem, ...)
Electricity reduction or interruption of the
charging process by vehicle or charging sta-
tion due to high temperature
The vehicle not fully
charged / longer
charging time
-
-
Charging process was not completed by the
vehicle
Charging cable can-
not be unplugged
The charging socket may not unlock due to
tensile stress on the charging cable
Error
LED bar flashes red
-
The charging station is faulty
If you have any questions or problems, please contact your service partner.
For this purpose, make a note of the product designation and serial number
of the device (see "Type plate").
Operating instructions V1.04
© EATON
Possible causes Remedy
Check the RCD and line circuit breaker and
switch on if necessary
Contact your service partner
Unplug the charging cable and plug it in
again
Follow the instructions in "Charging
process"
Clean the charging socket or have it re-
placed
Check the vehicle
-
-
When the charging station has cooled down,
the charging process is continued and the
charging current may be increased again.
Protect the vehicle and the charging station
from direct sunlight during the charging
process (carport, garage, etc.).
Visual inspection of the charging socket for
soiling, wear or damage
Contact your service partner as necessary
Complete the charging process as per the
vehicle manufacturer's instructions
Press the plug in and connect to the vehicle
again. Then, complete the charging process
again.
Errors must always be acknowledged by un-
plugging the charging cable. For more infor-
mation, see "FAQs" on our website.
Switch off the supply voltage of the charging
station (installed or superordinate RCD and
line circuit breaker). Unplug the charging ca-
ble from the vehicle and the charging sta-
tion. Switch the voltage supply back on.
Contact your service partner
Error diagnosis
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