Warranty - Thomas VAPORO Buggy Mode D'emploi

6. Warranty

Independently of the warranty obligations of the dealer
arising from the sales contract, we offer the following
guarantee on the appliance according to the conditions
below:
1. The warranty period is 24 months from the day of
delivery to the first end user. This period is limited to
12 months for commercial use or equivalent opera-
tional demands. To pursue a claim, proof of purchase
must be submitted.
2. Within the warranty period we will rectify all substan-
tial, verifiable functional inadequacies due to faulty
design or material defects by either repairing the
defective parts or replacing them at our discretion;
the exchanged parts then become our property.
The guarantee does not extend to easily broken parts
such as glass, plastic, lights. Defects must be reported
to us immediately upon detection within the warranty
period. During the warranty period, the cost of labour
and of spare parts needed to rectify the malfunctions
will not be billed. In the case of unwarranted claims
against our customer service centre, the costs incurred
will be charged to the customer. Repair work at the
customer's location or installation site can only be
requested in the case of large appliances. Other
appliances must be sent to our nearest customer ser-
vice centre, authorised repair shop, or to the factory.
3. There is no warranty obligation in the case of minor
deviations from product specifications which do not
affect the value or usability of the product caused
by chemical or electro-chemical effects, or by water,
or damage generally resulting from abnormal ambi-
ent conditions. In addition, no warranty claims are
accepted for damage resulting from normal wear
and tear, or from non-observance of the user manual
or inappropriate use.
4. Any claim under warranty is also void if persons
not authorised by us undertake any modifications
or repairs to the appliance.
5. Warranty services neither extend nor renew the
warranty period for the appliance or any installed
replacement parts: the warranty period for installed
replacement parts ends along with the warranty
period for the entire appliance.
6. Additional or other claims, particularly those for
compensation for damage caused outside of the
appliance – providing there is no legally stipulated
liability for this – are excluded.
We also offer you our customer service beyond the expi-
ry of your warranty period. Please consult your dealer
or contact our customer service department directly.
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