TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary
service call.
IGNITION WILL NOT OPERATE
•
Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.
•
Has a household fuse been blown or has the circuit breaker been tripped?
Replace the fuse or reset the circuit.
SURFACE BURNERS WILL NOT OPERATE
•
Is this the first time the surface burners have been used? Turn on any one of
the surface burner knobs to release air from the gas lines.
•
Is the control knob set correctly? Push in knob before turning to a setting.
•
Are the burner ports clogged? See "Super Sealed Surface Burners" section.
SURFACE BURNER FLAMES ARE UNEVEN YELLOW AND/OR
NOISY
•
Are the burner ports clogged? See "Super Sealed Surface Burners" section.
•
Are the burner caps positioned properly? See "Super Sealed Surface Burners"
section.
•
Is propane gas being used? The appliance may have been converted improperly.
Contact a service technician.
SURFACE BURNER MAKES POPPING NOISES
•
Is the burner wet? Let it dry.
•
Is the cap and gas spreader positioned correctly? Make sure the alignment pins
are properly aligned see "Super Sealed Surface Burners" section.
EXCESSIVE HEAT AROUND COOKWARE ON COOKTOP
•
Is the cookware the proper size? Use cookware about the same size as the
surface cooking area, element or surface burner. Cookware should not extend
more than 1" (2.5 cm) outside the cooking area.
COOKTOP COOKING RESULTS NOT WHAT EXPECTED
•
Is the proper cookware being used? See "Cookware" section.
•
Is the control knob set to the proper heat level? See "Setting the Control
Knobs" section.
FOR MORE HELP, VISIT HAIER.COM OR CALL THE CONSUMER
HELP LINE AT 1-877-377-3639.
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