Repairs - Calibration Service; Return For Repair; Calibration Service - VITLAB micropipette Mode D'emploi

18. Repairs - Calibration Service

If a problem cannot be fixed by following the troubleshooting
guide, or by replacing spare parts, then the instrument must be
sent in for repair.
For safety reasons, instruments returned for checks and
repairs must be clean and decontaminated!

18.1. Return for repair

a) Clean and decontaminate the instrument carefully.
b) Complete the „Declaration on Absence of Health Hazards"
(ask your supplier or manufacturer for the form. The form can
also be downloaded from www.vitlab.com).
c) Send the completed form along with the instrument to the
manufacturer or to the dealer with an exact description of the
type of malfunction and the media used.
The return transport of the instrument is at risk and cost of the
sender.

18.2. Calibration Service

ISO 9001 and GLP-guidelines require regular examinations of your
volumetric instruments. We recommend checking the volume
every 3-12 months. The interval depends on the specific require-
ments on the instrument. For instruments frequently used or in
use with aggressive media, the interval should be shorter.
The detailed testing instruction can be downloaded on
www.vitlab.com.
VITLAB also offers you the possibility to have your instruments
calibrated by the VITLAB Calibration Service.
Just send in the instruments to be calibrated, accompanied by an
indication of which kind of calibration you wish. Your instruments
will be returned within a few days together with a test report
(VITLAB calibration service) or with a DKD/DAkkS* Calibration
Certificate. For further information, please contact your dealer or
VITLAB.
* Based on the legal requirements the DKD Accreditation is successively
transformed to the DAkkS Accreditation (Deutsche Akkreditierungsstelle
GmbH), starting from January 1, 2010.
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