Troubleshooting - ECOVACS ROBOTICS DEEBOT MINI 2 Manuel De L'utilisateur

5. Troubleshooting

Please use this chart to troubleshoot common problems using DEEBOT.
No. Malfunction
DEEBOT will not
1
charge.
DEEBOT gets into
2 trouble while working
and stops.
DEEBOT returns to
the Charging Dock
3
before it finishes cle
aning.
20
FR-CA
EN
Possible Causes
DEEBOT is not powered
ON. DEEBOT will not
charge unless it is powered
ON while on the Charging
Dock even if the AUTO
Mode Button is flashing.
DEEBOT has not made
a connection with the
Charging Dock.
The Charging Dock is
unplugged while DEEBOT is
powered ON, which causes
battery consumption.
The battery is completely
discharged.
DEEBOT is tangled with
something on the floor
(electrical cords, drooping
curtains, area rug fringe
etc.).
When battery power
gets low, DEEBOT
automatically switches to
Return to Charger Mode
and returns to the Charging
Dock to recharge itself.
Working time varies
according to floor surface,
room complexity and the
selected Cleaning Mode.
Solutions
Move DEEBOT's Bottom Power Switch
to the ON position.
Be sure that DEEBOT's Charging
Contacts have made a connection
with the Charging Dock Pins. You
may move the robot manually to
make the connection if necessary.
Plug in the Charging Dock and
ensure DEEBOT is powered ON.
Keep DEEBOT on the Charging
Dock to make sure it has full battery
to work at any time.
Re-activate the battery.
Place DEEBOT on the Charging
Dock by hand, remove after charging
for 3 minutes, repeat 3 times; then
charge normally.
DEEBOT will try various ways
to get itself out of trouble. If it is
unsuccessful, manually remove the
obstacles and restart.
This is normal. No solution
necessary.
This is normal. No solution
necessary.