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8. AFTERCARE
Before calling out a Service Engineer please check the
following:
— that the plug is correctly inserted and fused;
If the fault cannot be identified:
switch off the appliance — do not tamper with it — call the
Aftercare Service Centre. The appliance is supplied with a
guarantee certificate that ensures that it will be repaired free of
charge at the Service Centre.
9. PROBLEM SOLVING
The induction hob gives shorings out.
• Normal. The cooking fan of the electronic components is on.
The induction hob gives a light whistling out.
• Normal. According to the working frequency of the inductors, a
light whistling can occur when using several cooking zones on
maximum power.
Cooking zones that do not maintain a rolling boil or a fast
enough frying rate.
• Youmustusepanswhichareabsolutelyflat.
• Pan bottoms should closely match the diameter of the heat zone
Selected.
Foods cook slowly.
• Improper cookware being used. Pan bases should be flat, fairly
heavy-weight and the same diameter as the heat zone selected.
Tiny scratches (may appear as cracks or abrasions) on the
glass surface of the hob.
• Incorrect cleaning methods, cookware with rough bases, or
coarse particles (salt or sand) trapped between the cookware
and the surface of the hob.
Use recommended cleaning procedures, be sure cookware
bases are clean before use and use cookware with smooth
bases.
Metalmarkings (may appear as scratches).
• Do not slide aluminium cookware across the surface.
Use recommended cleaning procedure to remove marks.
• Incorrect cleaning materials have been used, spillage or grease
stains remain on the surface, use a razor scraper and
recommended cleaning product.
Dark streaks or specks.
• Use a razor scraper and recommended cleaning product.
Areas of discoloration on cooktop.
• Marks from aluminium and copper pans as well as mineral
deposits from water or food can be removed with the cleaning
cream.
Hot sugarmixtures / plasticmelted to the surface.
• See theGlass Hob Cleaning section.
The hob is out of order, or some heat zones do not work.
• The shunt bars are not properly fitted on the terminal block.
Check the connection is made in conformity with the instructions
figure 9 section 2.1.
The hob does not operate.
• The control panel is locked. Press the "Locking" button to
release.
The hob does not cut off
• The control panel is locked. Press the "Locking" button to
release.
Refer to the section 6 SAFETYMODE paragraph.
The hob stops automatically
• The cooking zones stop automatically if they are left on for too
long. Refer to Table C.
Frequency of on/off operations for cooking zones
• The on-off cycles vary according to the required heat level:
- low level: short operating time,
- high level: long operating time.
"H" display, residual heat indicator, blinking
• The electronic temperature is too high. A technician should verify
the fitting in compliance with the recommendations, section 1.1.
10. PROTECTION OF THE ENVIRONMENT
This appliance is marked according to the European
directive 2002/96/EC on Waste Electrical and
Electronic Equipment (WEEE).
By ensuring this product is disposed of correctly, you
will help prevent potential negative consequences for
the environment and human health, which could
otherwise be caused by inappropriate waste handling
of this product.
The symbol on the product indicates that this product may not be
treated as household waste. Instead it shall be handed over to the
applicable collection point for the recycling of electrical and electronic
equipment.
Disposal must be carried out in accordance with local environmental
regulations for waste disposal.
Formoredetailed information about treatment, recovery and recycling
of this product, please contact your local city office, your household
waste disposal service or the shop where you purchased the product.
11. DECLARATION OF COMPLIANCE
This equipment, in the parts intended to come into contact with food,
complies with the regulations laid down in EEC directives 89/109.
Appliance complies with European Directives 73/23/EEC
and 89/336/EEC, replaced by 2006/95/EC and
2004/108/EC, and subsequent amendments.
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