Troubleshooting - Thermor R4GHD-T2S Notice D'installation Et D'utilisation

10 - Troubleshooting

Problem Encountered
The radiator does not heat
The radiator heats all the
time
The radiator does not heat
enough
Smudges appear on the
walls around the radiator
The heating pictogram
appears on the screen when
the radiator is in ECO mode.
For those devices equipped with a scheduling system or piloted through the pilot wire.
The radiator does not follow
the external scheduler's
orders.
The radiator is very hot on
the surface
11 - Appendices
11.1 - Warning
- In order to avoid overheating do not cover the heating device
- Do not allow children to lean against the radiator and do not allow them to play nearby when it is in operation,
as the surface may cause skin burns particularly because their reflexes have not yet been acquired or are
slower than those of an adult. To prevent risks, have a protective rail installed in front of the radiator.
If you are running a schedule, check that the scheduler is in COMFORT mode.
Check that the installation circuit breakers are not tripped and that the load
shedding device (if you have one) has not cut off the radiator's power supply
(see part 10). Check the air temperature in the room: if it is too high the
heating pictogram is not displayed: The radiator does not heat.
Check that the radiator is not in a draft or that the temperature settings have
not been changed.
Increase the set temperature for Comfort.
If the setting is at maximum, perform the following checks:
- Check whether another heating mode exists in the room.
- Ensure that the radiator is only heating the room (door closed).
- Have the device's power supply voltage checked.
- Check whether your radiator's power is appropriate for the size of your
room (we suggest an average of 100W/m² for a ceiling height of 2.50m).
These smudges are related to the poor quality of the ambient air. In this case
we suggest you check ventilation in the room (ventilation, air intake, etc.)
and the quality of the air and avoid smoking inside. These smudges do not
qualify for guarantee replacement.
This is normal. The radiator may heat in order to maintain the Eco
temperature.
Check that the scheduling unit is being operated correctly (see the User's
Guide) or that the scheduler is correctly positioned in its housing and is
operating normally (check the status of the batteries, fuse...). Check that
your device is in schedule mode and the external ''centralized'' schedule is
set to the correct day of the week.
It is normal for the radiator to be hot when in operation; the maximum
surface temperature is limited in compliance with the NF Electricity
Performance standard. Nevertheless, should you deem your radiator to be
too hot, check that the power is appropriate for the surface area in your
room (we suggest 100W / m2 for a ceiling height of 2.5m) and that the
radiator is not in a draft that would hinder its operation.
Perform Check
.