Troubleshooting - Sony XAV-AX1000 Mode D'emploi

Troubleshooting

The following checklist will help you remedy
problems you may encounter with your unit.
Before going through the checklist below, check
the connection and operating procedures.
For details on using the fuse and removing the unit
from the dashboard, see "Connection/Installation"
(page 26).
If the problem is not solved, visit the support site on
the back cover.
General
There is no beep sound.
 An optional power amplifier is connected and
you are not using the built-in amplifier.
The fuse has blown.
The unit makes noise when the position of the
ignition is switched.
 The leads are not matched correctly with the car's
accessory power connector.
The display disappears from/does not appear on
the monitor.
 The monitor off function is activated (page 6, 7).
– Touch anywhere on the display to turn the
display back on.
Menu items cannot be selected.
 Unavailable menu items are displayed in gray.
The USB functions do not work properly.
 Do not use a USB extension cable as it may cause
deterioration of signal quality.
– Use a shorter USB cable when connecting the
USB device, or replace the USB cable with a new
one.
The unit cannot be operated.
 Press and hold HOME for more than 10 seconds
to restart the unit. For your safety, do not restart
the unit while you are driving.
Touch panel operation
The touch panel does not react to your touch
correctly.
 Touch one part of the touch panel at a time. If
two or more parts are touched simultaneously,
the touch panel will not react correctly.
 Calibrate the touch panel of the display (page 18).
 Touch the pressure sensitive panel firmly.
Multi-touch is not recognized.
 Multi-touch operation is not supported on this
unit.
22
GB
Radio reception
The radio reception is poor.
Static noise occurs.
 Connect the antenna (aerial) firmly.
RDS
PTY displays [PTY not found.].
 The current station is not an RDS station, or the
radio reception is poor.
Picture
There is no picture/picture noise occurs.
 A connection has not been made correctly.
 Check the connection between this unit and
other equipment and set the input selector of the
equipment to the source corresponding to this
unit.
 Installation is not correct.
– Install the unit at an angle of less than 30° in a
sturdy part of the car.
 The parking cord (light green) is not connected to
the parking brake switch cord, or the parking
brake is not applied.
The picture does not fit in the screen.
 The aspect ratio is fixed on the playback source.
Sound
There is no sound/sound skips/sound cracks.
 A connection has not been made correctly.
 Check the connection between this unit and the
connected equipment and set the input selector
of the equipment to the source corresponding to
this unit.
 Installation is not correct.
– Install the unit at an angle of less than 30° in a
sturdy part of the car.
 The unit is in pause/reverse/fast-forward mode.
 The settings for the outputs are not made
correctly.
 The volume is too low.
 The ATT function is activated.
 The format is not supported.
– Check if the format is supported by this unit
(page 19).
Sound is noisy.
 Keep cords and cables away from each other.