Troubleshooting Guide; Important - SFA Saniplus 002 Instructions D'installation Et De Maintenance

7
TROUBLE SHOOTING GUIDE
PROBLEM
Motor turns normally but the water
evacuates slowly from the bowl,
(flush incomplete).
Waste build up in bowl.
The macerating unit does not start
up. Water does not evacuate.
The motor hums but does not turn
the water does not evacuate.
Water goes down slowly and motor
works intermittently.
The water evacuates from the toilet
but the motor runs for a very long
time, thermal overload activates.
After evacuation the motor engages
several times in succession before it
stops completely.
Motor turns noisily without stopping
or pumping.
After evacuation the motor starts,
stops, and re-engages indefinitely.
For Saniplus, the motor turns with a
rattling noise.
Water backs up into shower tray or
bathtub.
When claiming a warranty repair we will need the information you have written down below. Please ensure that you have all
particulars available when requesting warranty work.
Name Owner: ___________________________________________________________________________________________________________
Installation Address: _____________________________________________________________________________________________________
Purchased From: ________________________________________________________________________________________________________
Installed By: ____________________________________________________________________________________________________________
Date of Purchase: _______________________________________________________________________________________________________
________________________________________________________________________________________________________________________
Serial Number: __________________________________________________________________________________________________________
Date of Manufacture: _______________________________________________________________________ (see manufacturers' tag on unit)
CAUSE
Discharge pipe blocked or valve not
vented properly.
Inadequate water supply from
reservoir.
Power supply off. Thermal overload
cut out.
Foreign body blocking the macera-
ting blades. Defective capacitor.
Clogged up (sanitary napkin, news-
paper, plugged breather hole etc.).
Kinked/blocked discharge pipe,
damaged membrane, defective
impeller, and partially blocked pump.
Water siphons back into the
macerating unit. Check valve
is not functioning properly.
Siphonage or insufficient back
pressure in discharge pipe, causing
airlock. Foreign object.
Water leaking from reservoir into
bowl. Faulty non-return check valve.
Solid item has fallen into the grille of
the macerating unit.
Inadequate gravity-fall into macera-
ting unit or blockage in drain piping.
Faulty inlet control flap.

IMPORTANT

REMEDY
Clean out the piping and air breather
hole.
Check and/or adjust water level in
reservoir.
Wait for thermal overload to engage
(approx. 20 min).
See "dismantling".
Flush 3 or 4 times to clear. Cleaning
or dismantling may be required.
Clean out the breather hole.
Check installation.
Flush once or twice with clean water
to clear valve or remove valve to
clean.
Modify discharge pipe run to
eliminate siphonage and/or increase
backpressure. E.g. reduce pipe size,
put extra bend in run. Remove
foreign object.
Check flush valve. Check and clean
non-return check valve.
Clear object from grille area.
1 / " per foot gravity fall minimum
4
into macerating unit from other sani-
tary fixtures.
Clean out the flap.