Troubleshooting; General; Sound - Sherwood R-807 Guide D'utilisation

Troubleshooting

If you experience any of the following difficulties while using the system, use this troubleshooting guide to help
remedy the problem before requesting servicing. Should any problem persist, consult your nearest authorized dealer
or authorized independent company.
If the unit does not operate normally due to external influence such as static electricity, disconnect the power plug
from the outlet and insert again to return to normal operating conditions.

GENERAl

Problem
The power does not turn on.
The system suddenly turns
off.
No sound is heard after a
function is selected.
Can't operate the remote
control.
The display is dark or off.

SOUND

Problem
There is no sound from the
selected component.
• Disconnect the power plug from the outlet, and connect again.
• After about a minute (you won't be able to turn the main unit on during this time),
turn the system back on. If the message persists, call an authorized independent
service company.
• Make sure the component is connected correctly.
(See "CONNECTIONS" on page 10.)
• Press mUTE to restore the sound.
• Replace the batteries. (See page 6.)
Operate within 7 m, and 30° of the remote sensor.
•
• Remove any obstacles, or operate from another position.
• Avoid exposing the remote sensor on the front panel to direct light.
Press DImmER on the control repeatedly to return to the default setting.
•
• Check that the component is connected correctly to the audio input jacks of
components.
• Ensure that the cords are fully inserted into the jacks on both the component
and the main unit.
Ensure that the component is selected correctly.
•
• Ensure that the equipment is connected correctly to the HDMI jack for that
equipment.
Depending on the playback equipment, you may need to adjust the HDMI
•
setting of the equipment. Refer to the operating instructions supplied with the
equipment.
• Be sure to use a High Speed HDMI cable when you view images or listen to
sound, especially for the 1080p, Deep Color (Deep Colour) or 3D transmission.
Audio signals (format, sampling frequency, bit length, etc.) transmitted from an
•
HDMI jack may be suppressed by the connected equipment. Check the setup of
the connected equipment if the image is poor or the sound does not come out of
the equipment connected via the HDMI cable.
• When the connected equipment is not compatible with copyright protection
technology (HDCP), the image and/or the sound from the HDMI TV OUT jack
may be distorted or may not be output. If this is the case, check the specification
of the connected equipment.
Remedy
Remedy
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