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Before calling out an engineer, please ensure
you have read the details under the heading
"Something not working" When you contact the
Service Force Centre you will need to give the
following details:
1. Your name, address and postcode.
2. Your telephone number.
3. Clear concise details of the fault.
4. The model and Serial number of the
appliance (found on the rating plate).
5. The purchase date.
Please note a valid purchase receipt or
guarantee documentation is required for in
guarantee service calls.
Customer Care
For general enquiries concerning your Zanussi
appliance, or for further information on Zanussi
products please contact our Customer Care
Department by letter or telephone at the
address below or visit our website at
www.electrolux.co.uk
Customer Care Department
Electrolux Major Appliances
Addington Way
Luton
Bedfordshire, LU4 9QQ
Tel: 08705 950 950 (*)
(*) Calls may be recorded for
training purposes
20

European guarantee

This appliance is guaranteed by Zanussi in each
of the countries listed below for the period
specified in the appliance guarantee or
otherwise by law. If you move from one of
these countries to another of the countries
listed below the appliance guarantee will move
with you subject to the following qualifications:
The appliance guarantee starts from the
date you first purchased the appliance
which will be evidenced by production of a
valid purchase document issued by the
seller of the appliance.
The appliance guarantee is for the same
period and to the same extent for labour
and parts as exists in your new country of
residence for this particular model or range
of appliances.
The appliance guarantee is personal to the
original purchaser of the appliance and
cannot be transferred to another user.
The appliance is installed and used in
accordance with instructions issued by
Zanussi and is only used within the home,
i.e. is not used for commercial purposes.
The appliance is installed in accordance
with all relevant regulations in force within
your new country of residence.
The provisions of this European Guarantee do
not affect any of the rights granted to you by
law.

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