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Troubleshooting

Find the corresponding symptom in the following table and then resolve the problem. If you are
unable to find a solution, contact your dealer or a JVC KENWOOD service center.
Common
Symptom
Power does not turn on.
• Cannot record.
Displayed Messages and Voice Guidance
If any of the following messages appears, resolve the problem as described in the table below.
Voice guidance is also played for messages with the * mark.
Message
No SD card inserted*
SD card error*
28
• The power of the vehicle cigarette lighter socket is not on.
å
Turn on the accessories power (ACC) switch of the vehicle or
start the engine of the vehicle.
å
Check the insertion state of the cigarette lighter plug.
• The fuse has blown.
å
Check the cords are not shorted and then replace the fuse with
one of the same capacity.
• The connections of the power cord are incorrect.
å
Confirm the connections with the dealer.
• The power does not turn on even though there is no problem
with the fuse and wiring.
å
Refer to "If You Notice a Problem with the Device" and then
( Á P.7)
reset the device.
• An SD card is not inserted.
• An SD card of a size other than 8 GB to 32 GB is inserted.
• An SD card that does not comply with the SDHC standards is inserted.
• The SD card is not formatted.
å
Insert an SD card that can be used with the device into the SD
card slot.
å
If necessary, format the SD card with the device.
• The internal temperature of the device is high.
å
Reduce the temperature inside the vehicle. The protection circuit
operation will be canceled and recording will become possible.
• The power was turned on while no SD card was inserted.
• The SD card was removed during recording.
å
Refer to "Cards supported by this device" and then insert an
SD card that can be used with the device into the SD card slot.
( Á P.32)
• An SD card that cannot be recognized is inserted.
å
Refer to "Cards supported by this device" and then insert an
SD card that can be used with the device into the SD card slot.
( Á P.32)
Cause/Solution
Cause/Solution

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