Horizon Hobby Blade 120 SR Manuel D'utilisation page 18

(c) Purchaser Remedy- Horizon's sole obligation hereunder shall be that Horizon will, at its option, (i) repair
or (ii) replace, any Product determined by Horizon to be defective. In the event of a defect, these are the
Purchaser's exclusive remedies. Horizon reserves the right to inspect any and all equipment involved in a
warranty claim. Repair or replacement decisions are at the sole discretion of Horizon. This warranty does
not cover cosmetic damage or damage due to acts of God, accident, misuse, abuse, negligence, commercial
use, or modification of or to any part of the Product. This warranty does not cover damage due to improper
installation, operation, maintenance, or attempted repair by anyone other than Horizon. Return of any Product
by Purchaser must be approved in writing by Horizon before shipment.
Damage Limits: HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES,
LOSS OF PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY WAY CONNECTED WITH THE PRODUCT,
WHETHER SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, NEGLIGENCE, OR STRICT LIABILITY. Further,
in no event shall the liability of Horizon exceed the individual price of the Product on which liability is as-
serted. As Horizon has no control over use, setup, final assembly, modification or misuse, no liability shall
be assumed nor accepted for any resulting damage or injury. By the act of use, setup or assembly, the user
accepts all resulting liability.
If you as the Purchaser or user are not prepared to accept the liability associated with the use of this Product,
you are advised to return this Product immediately in new and unused condition to the place of purchase.
Law: These Terms are governed by Illinois law (without regard to conflict of law principals).
WARRANTY SERVICES
Questions, Assistance, and Repairs: Your local hobby store and/or place of purchase cannot provide
warranty support or repair. Once assembly, setup or use of the Product has been started, you must contact
Horizon directly. This will enable Horizon to better answer your questions and service you in the event that
you may need any assistance. For questions or assistance, please direct your email to productsupport@
horizonhobby.com, or call 877.504.0233 toll free to speak to a Product Support representative. You may also
find information on our website at www.horizonhobby.com.
Inspection or Repairs: If this Product needs to be inspected or repaired, please use the Horizon Online
Repair Request submission process found on our website or call Horizon to obtain a Return Merchandise Au-
thorization (RMA) number. Pack the Product securely using a shipping carton. Please note that original boxes
may be included, but are not designed to withstand the rigors of shipping without additional protection. Ship
via a carrier that provides tracking and insurance for lost or damaged parcels, as Horizon is not responsible
for merchandise until it arrives and is accepted at our facility. An Online Repair Request is available at www.
horizonhobby.com under the Repairs tab. If you do not have internet access, please contact Horizon Product
Support to obtain a RMA number along with instructions for submitting your product for repair. When calling
Horizon, you will be asked to provide your complete name, street address, email address and phone number
where you can be reached during business hours. When sending product into Horizon, please include your
RMA number, a list of the included items, and a brief summary of the problem. A copy of your original sales
receipt must be included for warranty consideration. Be sure your name, address, and RMA number are
clearly written on the outside of the shipping carton.
Notice: Do not ship batteries to Horizon. If you have any issue with a battery, please contact the
appropriate Horizon Product Support office.
Warranty Inspection and Repairs: To receive warranty service, you must include your original sales
receipt verifying the proof-of-purchase date. Provided warranty conditions have been met, your Product will
be repaired or replaced free of charge. Repair or replacement decisions are at the sole discretion of Horizon.
Non-Warranty Repairs: Should your repair not be covered by warranty the repair will be completed
and payment will be required without notification or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost. By submitting the item for repair you are agreeing to payment
of the repair without notification. Repair estimates are available upon request. You must include this request
with your repair. Non-warranty repair estimates will be billed a minimum of ½ hour of labor. In addition you
will be billed for return freight. Horizon accepts money orders and cashiers checks, as well as Visa, Master-
Card, American Express, and Discover cards. By submitting any item to Horizon for inspection or repair, you
are agreeing to Horizon's Terms and Conditions found on our website under the Repairs tab.
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