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TROUBLESHOOTING YOUR SUNBEAM
PROBLEM
POSSIBLE CAUSE
THE COFFEE IS NOT HOT
• There's a power outage.
• Auto SHUT-OFF has been activated.
THE COFFEE TASTES BAD
• Coffee grounds other than
for an automatic drip coffeemaker
were used.
• The ground coffee-to-water ratio
was unbalanced.
• The coffeemaker needs cleaning.
THE GROUNDS ARE IN
• The filter is not properly seated
THE COFFEE
in the basket.
• The filter collapsed.
Do you still have questions? You can call us toll-free at the Jarden Consumer Solutions
Consumer Service Department, 1-800-667-8623 or you can visit us at www.sunbeam.ca.
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®
COFFEEMAKER
SOLUTION
• WAIT FOR POWER TO
BE RESTORED.
• FOR BEST RESULTS,
BREW A FRESH POT OF
COFFEE.
• USE COFFEE GROUNDS
RECOMMENDED FOR
AUTOMATIC DRIP
COFFEEMAKERS.
• USE CORRECT GROUND
COFFEE-TO-WATER
RATIO.
• CLEAN COFFEEMAKER
AS DESCRIBED IN
"MAINTAINING YOUR
COFFEEMAKER"
SECTION.
• SEAT FILTER PROPERLY
WITHIN THE FILTER
BASKET.
• REMOVE FILTER AND
REPLACE.
SERVICE AND MAINTENANCE
Replacement Parts
• Decanters – You can usually purchase a replacement decanter from the store where
you purchased your coffeemaker. If you are unable to find a replacement, please call
1-800-667-8623 in Canada for information on where you can find a store that carries
replacement decanters.
Repairs
If your coffeemaker requires service, do not return it to the store where you purchased
it. All repairs and replacements must be made by Sunbeam or an authorized Sunbeam
Service Center. Please call us at the following toll-free telephone number to find the
location of the nearest authorized service center:
Canada 1-800-667-8623
www.sunbeam.ca
You may also visit our website at
To assist us in serving you, please have the coffeemaker model number and date
of purchase available when you call. The model number is stamped on the bottom
metal plate of the coffeemaker.
We welcome your questions, comments or suggestions.
In all your communications, please include your complete name, address and
telephone number and a description of the problem.
www.sunbeam.ca
Visit our website at
and discover the secret to brewing the
perfect cup of coffee. You will also find a rich blend of gourmet recipes, entertaining
tips and the latest information on SUNBEAM
®
for a list of service centers.
products.
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