10 In Case of Problems
Service hotline
Should problems arise with the telephone, please refer to the following information first. In the case of
claims under the terms of guarantee, contact your sales outlet.
Problems and solutions
Problems
No connection to base station
possible
No telephone calls possible
Connection is disturbed or cut off − The handset is too far from the base station.
The system no longer responds
The batteries are empty in a
short time
The caller number display
(CLIP) does not function
Solutions
− Check that the handset has been registered on the base station
with the correct PIN code. . Page 67
− The telephone line is not connected properly or is defective. Only
use the telephone connection cable supplied.
− Test whether the telephone connection is in order by using another
telephone.
− The power adaptor plug is not plugged in or there is a complete
power failure.
− The rechargeable batteries are empty or defective.
− The handset is too far from the base station.
− The base station is in an unsuitable location.
− Disconnect the power adapter plug briefly from the power socket.
− Reset the default settings. . Page 72
− Batteries are empty or defective.
− Place the handset in the base station properly. Clean the contact
surfaces on the handset and base station with a soft, dry cloth.
− Place the handset in the base station for 14 hours.
− The caller number display function is an optional service offered by
telephone network providers. Contact your network provider for
further information.
− The caller has suppressed the transmission of their phone number.
In Case of Problems
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