Troubleshooting - dB Technologies B-HYPE MOBILE Manuel D'utilisation

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3. TROUBLESHOOTING

The loudspeaker will not turn on:
1. Check that power supply is present upstream of the installation.
2. Ensure that the power supply cable with VDE connector is properly plugged in.
3. Check that the turning on switch is set to "ON".
4. If in "mobile" mode use, check that the battery is charged. If this is not the case, charge it by
connecting B-HYPE MOBILE to the power mains and selecting "RECHARGE" mode.
The loudspeaker turns on but does not play an audio track:
1. Check that the input connections of the audio signal, as described on page 9, are carried out correctly. If
present, check the visibility and pairing of Bluetooth® devices.
2. Check the cables for damage.
3. Ensure that the mixer or audio source is on and an output signal is present.
4. Check that the input levels are appropriate.
The bodypack or handheld radio microphone does not work
1. Check the battery status of the radio microphone (shown on the receiver display). Replace the batteries,
if necessary.
2. Check the levels in the SECTION FOR CONNECTIONS AND CONTROL
3. Check and act on the receiver AF/RF levels.
4. Check the gain on the radio microphone.
5. If necessary, carry out a new synchronisation procedure on a different channel. Refer to the relevant
section.
A noise or interference on the background can be heard when using the radio microphone:
1. Adjust the gain of the radio microphone
2. Act on the RF squelch parameter in the receiver
3. If necessary, change the transmission/reception channel (performing a new synchronisation on this
channel, if necessary)
B-HYPE MOBILE Code 420120272 REV. 1.1
35