Troubleshooting - dB Technologies INGENIA IG2T Mode D'emploi Et Caractéristiques Techniques

6. TROUBLESHOOTING

The speaker doesn't turn on:
1. Check that the power supply upstream of the system is working properly.
2. Verify that the power cord equipped with Neutrik® powerCON TRUE1® connector is properly plugged.
The speaker turns on but it doesn't output any sound:
1. Verify that the audio signal input connections have been performed properly, using cables equipped
with Neutrik® connectors.
2. Check that the cables in use are not damaged.
3. Check that the mixer or the audio source are on and that they clearly indicate the presence of an output
signal.
4. Verify that the gain level in the initial screen is set to an appropriate value.
The speaker is connected, but the control panel is off, including the OLED screen:
1. Turn the push rotary encoder to exit any previously activated display standby.
2. Verify that the power cord equipped with Neutrik® powerCON TRUE1® connectors is properly plugged.
3. Check that the power supply upstream of the system is not cut off.
The speaker outputs a distorted sound:
1. Adjust the source volume first, then set the IG2T input gain to an appropriate value.
2. Check that the cables in use are not damaged; should that be the case, replace them (a damaged cable
may result in a signal loss or alteration).
3. Verify the menu settings affecting the frequency content of the output signal and in particular:
a) ACOUSTIC CORRECTION
b) MICROPHONE SETTING
The system doesn't detect 2 stacked speakers, and only 1 speaker is displayed in the SYSTEM STRUCTURE screen:
1. Verify that you properly mounted the 2 speakers, stacked, with the upper one flipped, and that you used
and properly fastened the LP-IG connecting brackets as described in the instructions of this accessory.
2. Verify that the upper and lower handles of the speakers, containing the infra-red communication ports,
are not covered in any way.
3. Repeat the "Selfcheck System" procedure in SYSTEM CHECK, as described in the relevant paragraph.
The settings of the different menus in the control panel cannot be modified, though the speaker is clearly on:
1. Verify if any lock password has previously been set.
2. Verify that the push rotary encoder operates properly when rotated and pressed.
INGENIA IG2T
68
if a microphone is connected to the input
English
Cod. 420120238 REV. 1.1