Troubleshooting
If your BUFFALO appliance develops a fault, please check the following table before making a call to the Helpline.
Fault
The appliance is not working
Appliance does not reach set
temperature
Appliance heats up but indicator light
does not come on
Power indicator light comes on but
appliance does not heat up
Appliance slow to heat up
Technical Specifications
Model
Voltage
L490
230V 50Hz
L495
230V 50Hz
Probable Cause
The appliance is not switched on
Plug and lead are damaged
Fuse in the plug has blown
Power supply
Internal wiring fault
Thermal cut-out activated
Safety switch not located properly
Faulty thermostat
Faulty element
Build-up of fat on the element
Indicator light has expired
Faulty element
Faulty thermostat
Thermostat set incorrectly
Faulty element
Build-up of fat on the element
Power
Current
2800W
12.2A
2 x 2800W
2 x 12.2A
Check the appliance is plugged in correctly
and switched on
Call BUFFALO agent or qualified technician
Replace the plug fuse
Check power supply
Call BUFFALO agent or qualified technician
Reset thermal cut-out
Refit control/element unit
Call BUFFALO agent or qualified technician
Call BUFFALO agent or qualified technician
Clean the appliance
Call BUFFALO agent or qualified technician
Call BUFFALO agent or qualified technician
Call BUFFALO agent or qualified technician
Check thermostat
Call BUFFALO agent or qualified technician
Clean the appliance
Maximum
Capacity
single load
(litres)
(kg)
5
2
2 x 5
2 x 2
UK
Action
Dimensions
Weight
h x w x d (mm)
(kg)
300 x 283 x 450
7.7
352 x 550 x 454
14
6