Sage Bambino Plus SES500 Guide Rapide page 18

TROUBLESHOOTING
PAGE HEADER.....
PROBLEM
Espresso runs out
too quickly.
Espresso runs out
around the edge of
the portafilter.
No steam.
Pulsing/pumping
sound while
extracting espresso
or steaming milk.
18
POSSIBLE CAUSES
• Coffee is ground
too coarsely.
• Not enough coffee in
the filter basket.
• Coffee tamped too lightly.
• Portafilter not inserted
in the group head correctly.
• There are coffee grounds
around the filter basket rim.
• Too much coffee in the
filter basket.
• Machine has not reached
operating temperature.
• Water tank is empty.
• Water tank is not fully
inserted and locked
into position.
• Machine needs to
be decalcified.
• Steam wand is blocked.
• The machine is carrying out
the normal operation of
the pump.
• Water tank is empty.
• Water tank is not fully
inserted and locked
into position.
EASY SOLUTION
Use slightly finer grind.
Refer to 'Coffee Dose and Tamping'
on page 9 and 'Extraction Tips'
on page 13.
Increase dose of coffee. Tamp then
use the Razor™ dose trimming tool to
trim off excess coffee. Refer to 'Coffee
Dose and Tamping' on page 9 and
'Extraction Tips' on page 13.
Tamp between or 15–20kg
of pressure.
Ensure portafilter is completely
inserted and rotated until
resistance is felt.
Clean excess coffee from the rim
of the filter basket to ensure a
proper seal in group head.
Lower dose of coffee. Refer to
'Coffee Dose and Tamping', page
9. After tamping, trim the
coffee dose using the Razor™
dose trimming tool.
Allow time for the machine to reach
operating temperature.
Fill tank.
Push water tank down completely
to lock into place.
Perform descale cycle.
Refer to 'Cleaning the Steam Wand',
page 15.
No action required as this is the
normal operation of the machine.
Fill tank.
Push water tank down completely
to lock into place.