Warranty; How To Order Spare Parts - Cross Tools CPG 5500 NEV Mode D'emploi

Translation of the original operating instructions

10. Warranty

The present device was manufactured and inspected according to the latest methods. The
seller warrants for faultless material and workmanship in accordance with the legal regula-
tions of the country in which the device was purchased. The warranty period begins with the
day of the purchase and is subject to the provisions below:
Within the period of warranty, all defects which are to be attributable to defective materials or
manufacturing will be eliminated free of charge. Any complaints are to be reported immedi-
ately upon their detection.
The warranty claim becomes void in the case of interventions undertaken by the purchaser
or by third parties. Damage resulting from improper handling or operation, incorrect setting-
up or storage, inappropriate connection or installation or Acts of God or other external influ-
ences are excluded from warranty.
Parts being subject to wear and tear are excluded from warranty.
All parts were manufactured using maximum care and high-quality materials and are de-
signed for a long lifecycle. It should be understood, however, that the wear and tear depends
on the kind of use, the intensity of use and the internals of maintenance. Complying with the
installation and maintenance information contained in the present operating instructions will
therefore considerably contribute to a long lifecycle of these wearing parts.
In case of complaints, we reserve the option of repairing or replacing the defective parts or
replace the entire device. Replaced parts will pass into our property.
Claims for liquidated damages are excluded unless they are caused by wilful acts or negli-
gence on the side of the manufacturer.
The warranty does not provide for any claims beyond those referred to above. The warranty
claim has to be evidenced by the purchaser in the form of the submission of the sales re-
ceipt. The present warranty commitment is valid in the country in which the device was pur-
chased.
Please note:
1. Should your device fail to function properly, please verify first whether an operating error
or another cause is present which cannot be attributed to a defect of the device.
2. In case you have to take or send in your defective device for repair, please be sure to en-
close the following documents:
− Sales receipt (sales slip).
− A description of the occurring defect (a description as accurate as possible will expe-
dite the repair work).
3. In case you have to take or send in your defective device for repair, please remove any at-
tached parts which do not belong to the original condition of the device. If any attached
parts of this kind should be missing upon the return of the device, we shall not be liable for
them.

11. How to order spare parts

The fastest, most simple and cheapest way of ordering spare parts is through the internet.
On our website www.tip-pumpen.de you will find a convenient spare part shop where you
can order spare parts with just a couple of clicks. In addition, this is also the place where we
publish comprehensive information and valuable tips on our products and accessories, intro-
duce new devices and present current trends and innovations in the range of pump technol-
ogy.
16
35