Problem
Possible cause
The pump is
Switch the appliance off.
noisy.
The water tank is
empty.
The water tank
is not properly
attached; the valve
is not open.
Air entrapped in the
water circuit.
Espresso
Stop the brewing process!
escapes at the
The filter holder
filter holder
is not properly
edge.
attached or is not
enough closed.
Too much coffee
grounds in the filter
insert.
Coffee grounds
residues on the
rubber seal of the
group head.
After preparing milk
foam, the appliance
is still under
pressure.
Espresso is too
The cups were not
cold.
pre-heated.
Indicator lamp "ok"
does not light up
during the brewing
process.
Coffee crema
The coffee grounds
is slightly
are too coarse
discoloured
or are not evenly
(coffee runs out
spread.
fast).
Too little coffee
grounds in the filter
insert.
ES 3643_IM
Solution
Problem
Coffee
crema is dark
Fill the water tank
discoloured
with fresh water.
(coffee runs out
Press the tank
slowly).
slightly down for the
valve to open.
Bleed the appliance
as instructed under
No crema on
"First Use / Bleed-
the espresso.
ing".
The milk does
Attach the filter
not froth.
holder properly as
instructed under
"Attach / Detach
Filter Holder".
Remove excess
coffee grounds.
Observe the MAX
The appliance
marking in the filter
turns off auto-
insert.
matically.
Switch the appli-
ance off and let it
cool down.
Clean the rubber
seal as instructed.
Release the pres-
sure completely.
Pay attention
to item 4 of the
chapter "Making
Espresso".
Rinse the cups with
Model:.......................................................................... ES 3643
hot water.
Power supply:............................................. 220 - 240 V~, 50 Hz
Wait until the
Power consumption: .......................................................850 W
indicator lamp "ok"
Protection class: .......................................................................
lights up.
Pressure: ......................................................................... 15 bar
Net weight: .......................................................... approx 3.1 kg
Use the supplied
The right to make technical and design modifications in the
tamper.
course of continuous product development remains reserved.
This device has been tested according to all relevant current
CE guidelines, such as electromagnetic compatibility and low
Fill coffee grounds
voltage directives, and has been constructed in accordance
only to MAX
with the latest regulations.
marking in the filter
insert.
Possible cause
Solution
The coffee grounds
Loosen the coffee
are too fine or
grounds. Spread
compressed too
it evenly and only
much.
slightly compress
with the tamper.
Too much coffee
Use less coffee
grounds in the filter
grounds. Observe
insert.
the MAX marking in
the filter insert.
The espresso
Change the brand,
grounds are not
if necessary.
suitable.
The milk is not
Use milk with at
suitable.
least 3.5 % fat
content.
The milk is not cold
Use refrigerated
enough.
milk.
The steam nozzle
Clean the steam
is dirty.
nozzle as instructed.
This is not a
malfunction of the
appliance.
In order to
comply with the
Ecodesign Directive
(2009/125/EC), the
appliance turns off
automatically after
max. 30 minutes
after the brewing
process has
finished.
Technical Data
02.03.16
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