Customer Service
Additional Support
Please contact the MEDION Help Desk on 1 300 884 987 and we will attempt to help you
solve the problem. Before you call, however, please have your proof of purchase at hand
and the following information available:
What is the MD Number of your product?
What messages, if any, appear on your screen?
What steps have you already undertaken to solve the problem?
Can you manually repeat the problem?
If you have been given a customer number previously, please have this available.
Maintenance
Warning!
There are no user-serviceable or user-cleanable parts inside the tablet
housing. Never open the tablet housing.
Following these measures can extend the lifetime of your tablet:
Before cleaning, always remove the power adapter plug and all connecting cables.
Only use a damp, lint-free cloth to clean the tablet.
Do not use any solvents, corrosive or gaseous cleaning agents.
Repairs
Only a qualified Service Engineer should perform upgrades and repairs to your
tablet.
If you do not have the necessary qualifications, go to an appropriate Service
Engineer. Please contact the Service Centre if you are experiencing technical
problems with your tablet.
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