Devices Cant Connect using Wi-Fi
• Complete the Setup Wizard. The Wi-Fi radio on the device is turned off by default,
and the Setup Wizard activates it. For users who do not want to use the Setup
Wizard, log into the device using a Category 5e Ethernet cable, and activate the
Wi-Fi radio manually. See the Administration Guide for details on activating the
Wi-Fi radio.
No Power
• Power up the switch and your computer if they are turned off.
• Make sure your PoE switch is powered on and the lights indicate that you have a
link. See
"Verifying the Hardware Installation" on page
• Verify that the devices on your network are not plugged into a switchable outlet.
Bad Ethernet Connection
• Check the state of the indicator lights. See
on page
6.
• Check the Ethernet cable to ensure that it is firmly connected to your devices.
Devices connected by the Ethernet cable can include the WAP device, and routers,
any switches, and your computer.
• Verify the connected switch has auto-negotiation enabled. The access point and
the switch need the same negotiation parameters set.
Bad Image
After a new firmware installation, if the Power light is flashing quickly, contact
system support; see
Incorrect IP Address
The most likely cause of connectivity failure is an incorrect IP address. The Web
browser may be pointing to the wrong IP address, or your computer may be
configured with an IP address that is not in the same subnet as the device.
Because the factory default IP address configuration is DHCP, make sure that your
DHCP server is running and can be reached. You may need to disconnect and
reconnect the devices for them to discover their new IP addresses from the DHCP
server. You can then query the DHCP server for the new IP address. See
"Getting Started with the Configuration" on page 7
find the DHCP address.
If the wireless access points do not receive a DHCP response (there is no DHCP
server on your network) after 60 seconds, the access points will fallback to the
following default static IP address: 192.168.1.245 and a default mask of
255.255.255.0. To reach that IP address, be sure that your computer is on the
192.168.1.xxx network.
Cisco Small Business WAP371 Series Wireless Access Point
"Where to Go From Here" on page
6.
"Verifying the Hardware Installation"
11.
for more information on how to
Step 2
of
9