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frequently asked questions
The stimulation is uncomfortable. How can I improve this?
• Make sure the GelPads are positioned correctly and that they are pressed firmly against
your skin (see pages 7 & 8). Switch off your
necessary.
• You can also smear a few drops of water on the black surface of the GelPads. This can
improve the comfort of the muscle stimulation, but be careful not to get water on the
. Ensure the
is switched OFF before you do this!
ACTIVATOR
ACTIVATOR
• Ensure the metal studs are fully covered by the GelPads.
My skin is red after the exercise. Is this a problem?
• Some redness of the skin after a toning session is normal. It is partly due to an increase
in the blood flow under the skin and should fade after a while. You may also experience
some reddening of the skin due to the pressure of the garments. This is the same as
the pressure marks you can get from tight clothing. You should not be concerned about
this. It should fade soon after you remove them.
• If the redness is excessive, you may have the intensity too high. This may increase the
reddening in sensitive skin. Try using a lower intensity for a few days. If the problem
persists, you should stop using the product.
Will the product cause muscle soreness?
• As with all exercise some muscle soreness can occur after using
and should go away after a while. Use a low intensity for a few sessions if you are
experiencing muscle soreness.
How do I know when to replace the GelPads?
• With time the GelPads pick up skin debris and may need to be replaced as this makes
the workout less effective and less comfortable.
• You may notice the signal is weakening even if the batteries are OK. This usually
indicates that the GelPads are wearing and will soon need replacing. You can check
this by first adjusting the garment to ensure correct positioning of the GelPads. If the
problem persists, try using the new GelPads. If the signal is still weak or uncomfortable,
you should order a new battery pack.
• New GelPads can be purchased online at www.bmrbeautyseries.com or from the
Careline at 1-877-518-2323.
Battery performance has degraded significantly.
• qAfter an extended period of time you may notice a degradation in the performance
of the
's battery. At this point you should purchase a new rechargeable
ACTIVATOR
battery pack. New battery packs can be purchased through the Careline, or by visiting
www.bmrbeautyseries.com.
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All manuals and user guides at all-guides.com
and reposition the garments if
ACTIVATOR
. This is normal
ARM LIFT
quick guide to solving problems
Problem
Possible Cause
No signal/ display is
The battery is low
blank
The display is on but
The battery is low
there is no signal
The battery symbol is
The battery is low
flashing
The
The
symbol has
symbol has
The
ACTIVATOR
appeared on the
garments are not
display*
properly connected
Poor GelPad contact
with the skin
The covers are still on
the GelPads
The GelPads are worn
The GelPads are not
covering the studs
Unpleasant feeling
The GelPads are worn
beneath the GelPads
GelPads are not covering
the metal studs
Too many consecutive
sessions
Contractions are
The GelPads are worn
weak even with a
high intensity
The battery is low
Poor GelPad positioning
GelPads are not covering
the studs
"Err" appears on the
Error message
display
* The
* The
symbol always appears in conjunction with the left/ right intensity indica
symbol always appears in conjunction with the left/ right intensity indica-
tors. If the left indicator appears, there is a problem with the left-arm garment, the
right indicator indicates a problem with the right-arm garment. If both indicators ap-
pear there is a problem with both garments.
Solution
Recharge the battery
Recharge the battery
Recharge the battery
and
Ensure the garments
and
are properly
ACTIVATOR
connected
Press the GelPads firmly against
the skin
Remove the covers from the
GelPads
Visit the website or your local
retailer for new GelPads
Make sure the GelPads fully
cover the metal studs
Visit the website or your local
retailer for new GelPads
Reposition the GelPads so that
the metal studs are covered
You should just do one session
per day one any single body area
Visit the website or your local
retailer for new GelPads
Recharge the battery
See page 7 for correct
GelPad positioning
Reposition the GelPads so that
the metal studs are covered
Switch the
off and on
ACTIVATOR
again. If the error persists call
the Careline
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