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TROUBLE SHOOTING GUIDE CHECKLIST
NEVER MAKE ADJUSTMENTS TO ANY ELECTRICAL APPLIANCE OR
PRODUCT WITH THE POWER CONNECTED. DON'T JUST UNSCREW
THE FUSE OR TRIP THE BREAKER, REMOVE THE POWER FROM
THE RECEPTACLE.
TROUBLE
PROBABLE CAUSE
Connections not secure.
Pump won't
Low or defective battery.
run.
Float switch unable to swing
up and down as needed.
Defective or blown fuse.
Defective battery.
Impeller is locked.
Motor runs
but pumps
won't run.
Check valve missing or
improperly installed.
Pump runs
Obstruction in discharge pipe.
but pumps
Pump not rotated 30°.
very little or
no water.
Pump air locked.
Discharge pipe lenght and/or
height exceeds capacity of pump.
Low or defective battery.
Tether lenght too short on float switch.
Main check valve located between
Pump cycle
the discharge of the primary pump
too frequently.
and the emergency pump tee fitting
or the emergency pump flapper valve
not installed or working properly.
TO THE END CONSUMER
If you have any problems with the product, before advising the store, where you've
purchased the pump, please contact us at 514 337-4415, and ask for our sales
department, and they will be pleased to help you with any questions you might have,
concerning your installation.
6
FOR INFORMATION | TEL : 514.337.4415 | FAX : 514.337.4029
ACTION
Check all connections.
Check battery and replace if low or defective.
Check that float switch tether is long enough
to allow pump to operate.
Check the internal fuse located inside
the control box.
Pull the charger from the wall outlet and remove.
If the fuse is blown, replace it with a 15 amp
automotive type fuse.
Check battery and replace if low or defective.
Unplug pump and check to see if impeller is
free to turn. If impeller is locked, remove the
4 housing around the impeller.
Remove the obstructions.
Reassemble pump and reconnect.
Check to make sure a check valve is installed
and functionning between primary pump
discharge and emergency sump pump tee fitting.
Check for obstruction and clear if necessary.
Check that pump is rotated 30° in tee fitting as
shown on picture #2.
The impeller housing has a small hole on its side.
This hole must be open for the pump to prime.
With the pump unplugged, remove the 4 screws
on the bottom of the pump to release the housing
around the impeller.
Clean out to hole and replace cover.
If the discharge is too high, a separate line may
be required with a lower discharge height.
Check battery and replace if low or defective.
Tether lenght should be at least 2''. Adjust if
necessary. CAUTION : Ensure tether will swing
freely without obstruction.
Install check valve or repair as required.
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