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Troubleshooting
First try the solutions suggested here or visit our website at www.whirlpool.com/product
help -
In Canada www.whirlpool.ca
for assistance and to possibly avoid a service call.
Once any possible issues are corrected, touch POWER once to clear the code. Reselect and restart the cycle.
"Sud" (Excess suds)
Excessive suds in washer. Washer is
appears in display
running a suds reduction routine.
Check for proper water supply.
FC,8followed
by EDI
(water supply error)
appears in display
FD£ followed
by E5'
(drain pump system
error) appears in display
Check plumbing for correct drain
hose installation. Drain hose extends
into standpipe farther than 41/2 ''
(114 mm).
Allow the washer to continue. Use only HE detergent.
Always measure detergent, and base detergent quantity
on load size. Follow detergent manufacturer's
instructions.
Both hoses must be attached and have water flowing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Touch POWER once to clear the code. Then touch POWER
again to restart washer. If code appears again, call for service.
Check drain hose for proper installation.
Make sure the drain hose is not kinked, pinched, or blocked.
Remove any clogs from drain hose.
Use drain hose form and securely attach to drainpipe or tub.
Lower drain hose if the end is higher than 96" (2.4 m) above
the floor.
Use only HE detergent. Always measure detergent and follow
manufacturer's
directions based on load size and soil level.
Not using HE detergent or using too
much HE detergent.
FC,5followed by En2
Washer door not locking.
Touch POWER to cancel the cycle. Make sure the door is
(door will not lock)
closed completely
and latching. Check for items in the washer
appears in display
drum that may be keeping the door from closing completely.
"rL" (remove load)
Load detected in drum during Clean
Remove items from washer drum and restart Clean Washer
appears in display
Washer with affresh ® cycle,
with affresh ® cycle.
Washer making error
Door has not been opened and closed
This code may appear when the washer is first turned on.
beeps
for at least 3 cycles.
Open and close the door to clear the display.
Washer beeps when
Door not closed.
Close the door completely.
START is touched
F## E## code other
System error code.
Touch POWER once to clear the code. Then touch POWER
than as described above
again to restart washer. If code appears again, call for service.
appears in display
'qnt" (interrupted)
The cycle was paused or cancelled.
The washer can take 20 to 30 minutes to stop spinning and
appears in display
drain and will display this error code during that time. Touch
POWER once to clear the code. Then touch POWER again to
restart washer.
The washer has run 30 wash cycles
and is indicating a reminder to run the
Clean Washer with affresh ® cycle.
Clean Washer LED
flashing at end of wash
cycle
Run the Clean Washer with affresh ®cycle. If the Clean Washer
with affresh ®cycle is not turned on, the LED will stop flashing
at the end of a wash cycle after running 3 more regular wash
cycles. After 30 more wash cycles are completed,
the Clean
Washer LED will again flash at the end of a wash cycle as a
reminder.
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