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7. Troubleshooting
Program does not start after closing the door.
• Start / Pause / Cancel button was not pressed.
>>> Press the Start / Pause / Cancel button.
Programme cannot be started or selected.
• Washing machine has switched to self protection mode
due to a supply problem (line voltage, water pressure, etc.).
>>> To cancel the programme, turn the Programme
Selection knob to select another programme.
Previous programme will be cancelled.
(See "Canceling the programme")
Water in the machine.
• Some water might have remained in the product due to
the quality control processes in the production.
>>> This is not a failure; water is not harmful to the
machine.
Machine vibrates or makes noise.
• Machine might be standing unbalanced.
>>> Adjust the feet to level the machine.
• A hard substance might have entered into the pump filter.
>>> Clean the pump filter.
• Transportation safety bolts are not removed.
>>> Remove the transportation safety bolts.
• Laundry quantity in the machine might be too little.
>>> Add more laundry to the machine.
• Machine might be overloaded with laundry.
>>> Take out some of the laundry from the machine or
distribute the load by hand to balance it homogenously
in the machine.
• Machine might be leaning on a rigid item.
>>> Make sure that the machine is not leaning on anything.
Machine stopped shortly after the programme
started.
• Machine might have stopped temporarily due to low voltage.
>>> It will resume running when the voltage restores to the
normal level.
7.1 Customer service
Spare part for your appliance are available for a minimum of 10 years.
Risk of electric shock!
• Never try repair an appliance which is defective of
presumed to be defective. You may put your own
and future users' lives in danger. Only authorised
specialists are allowed to carry out this repair work.
• Improper repair will void the warranty and subsequent
damages can't be recogniced!
www.linarie.com.au
Programme time does not countdown.
(On models with display)
• Timer may stop during water intake.
>>> Timer indicator will not countdown until the machine
takes in adequate amount of water. The machine will wait
until there is sufficient amount of water to avoid poor washing
results due to lack of water.
Timer indicator will resume countdown after this.
• Timer may stop during heating step.
>>> Timer indicator will not countdown until the machine
reaches the selected temperature.
• Timer may stop during spinning step.
>>> Automatic unbalanced load detection system might be
activated due to the unbalanced distribution of the laundry in
the drum.
• Machine does not switch to spinning step when the laundry
is not evenly distributed in the drum to prevent any damage to
the machine and to its surrounding environment. Laundry
should be rearranged and re-spun.
Foam is overflowing from the detergent
drawer.
• Too much detergent is used.
>>> Mix 1 tablespoonful softener and 1⁄2 l water and pour
into the main wash compartment of the detergent drawer.
• Put detergent into the machine suitable for the programmes
and maximum loads indicated in the "Programme and
consumption table". When you use additional chemicals (stain
removers, bleachs and etc), reduce the amount of detergent.
Laundry remains wet at the end of the
programme
• Excessive foam might have occurred and automatic foam
absorption system might have been activated due to too
much detergent usage.
>>> Use recommended amount of detergent.
• Machine does not switch to spinning step when the laundry
is not evenly distributed in the drum to prevent any damage
to the machine and to its surrounding environment.
Laundry should be rearranged and re-spun.
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